Add remediation tool to fix incorrect analytics data from canceled authorizations

changelog/cancel-auth-fee-remediation

@@ -0,0 +1,4 @@
+Significance: patch
+Type: add
+
+Add remediation tool to fix incorrect analytics data from canceled authorizations

includes/class-wc-payments-status.php

@@ -66,7 +66,7 @@ public function debug_tools( $tools ) {
 		return array_merge(
 			$tools,
 			[
-				'clear_wcpay_account_cache' => [
+				'clear_wcpay_account_cache'    => [
 					'name'     => sprintf(
 						/* translators: %s: WooPayments */
 						__( 'Clear %s account cache', 'woocommerce-payments' ),
@@ -80,7 +80,7 @@ public function debug_tools( $tools ) {
 					),
 					'callback' => [ $this->account, 'refresh_account_data' ],
 				],
-				'delete_wcpay_test_orders'  => [
+				'delete_wcpay_test_orders'     => [
 					'name'     => sprintf(
 						/* translators: %s: WooPayments */
 						__( 'Delete %s test orders', 'woocommerce-payments' ),
@@ -94,6 +94,14 @@ public function debug_tools( $tools ) {
 					),
 					'callback' => [ $this, 'delete_test_orders' ],
 				],
+				'remediate_canceled_auth_fees' => [
+					'name'     => __( 'Fix canceled authorization analytics', 'woocommerce-payments' ),
+					'button'   => $this->get_remediation_button_text(),
+					'desc'     => $this->get_remediation_description(),
+					'confirm'  => __( 'This will update order metadata and delete incorrect refund records for affected orders. Make sure you have a recent backup before proceeding. Continue?', 'woocommerce-payments' ),
+					'callback' => [ $this, 'schedule_canceled_auth_remediation' ],
+					'disabled' => $this->is_remediation_running_or_complete(),
+				],
 			]
 		);
 	}
@@ -155,6 +163,151 @@ public function delete_test_orders() {
 		}
 	}
 
+	/**
+	 * Schedules the canceled authorization fee remediation.
+	 *
+	 * This tool fixes incorrect refund records and fee data from orders where
+	 * payment authorization was canceled but never captured.
+	 *
+	 * @return string Success or error message.
+	 */
+	public function schedule_canceled_auth_remediation() {
+		// Add explicit capability check.
+		if ( ! current_user_can( 'manage_woocommerce' ) ) {
+			return __( 'You do not have permission to run this tool.', 'woocommerce-payments' );
+		}
+
+		try {
+			include_once WCPAY_ABSPATH . 'includes/migrations/class-wc-payments-remediate-canceled-auth-fees.php';
+			$remediation = new WC_Payments_Remediate_Canceled_Auth_Fees();
+
+			// Check if already complete.
+			if ( $remediation->is_complete() ) {
+				return __( 'Remediation has already been completed.', 'woocommerce-payments' );
+			}
+
+			// Check if already running.
+			if ( function_exists( 'as_has_scheduled_action' ) && as_has_scheduled_action( WC_Payments_Remediate_Canceled_Auth_Fees::ACTION_HOOK ) ) {
+				return __( 'Remediation is already in progress. Check the Action Scheduler for status.', 'woocommerce-payments' );
+			}
+
+			// Schedule the remediation.
+			$remediation->schedule_remediation();
+
+			return __( 'Remediation has been scheduled and will run in the background. You can monitor progress in the Action Scheduler.', 'woocommerce-payments' );
+
+		} catch ( Exception $e ) {
+			return sprintf(
+				/* translators: %s: error message */
+				__( 'Error scheduling remediation: %s', 'woocommerce-payments' ),
+				$e->getMessage()
+			);
+		}
+	}
+
+	/**
+	 * Get the button text for the remediation tool based on current status.
+	 *
+	 * @return string Button text.
+	 */
+	private function get_remediation_button_text(): string {
+		$status = get_option( 'wcpay_fee_remediation_status', '' );
+
+		if ( 'completed' === $status ) {
+			return __( 'Completed', 'woocommerce-payments' );
+		}
+
+		if ( 'running' === $status || $this->is_remediation_action_scheduled() ) {
+			return __( 'Running...', 'woocommerce-payments' );
+		}
+
+		return __( 'Run', 'woocommerce-payments' );
+	}
+
+	/**
+	 * Get the description for the remediation tool including current status.
+	 *
+	 * @return string Tool description with status.
+	 */
+	private function get_remediation_description(): string {
+		$base_desc = __( 'This tool removes incorrect refund records and fee data from orders where payment authorization was canceled (not captured). This fixes negative values appearing in WooCommerce Analytics for stores using manual capture.', 'woocommerce-payments' );
+
+		$status = get_option( 'wcpay_fee_remediation_status', '' );
+
+		if ( 'completed' === $status ) {
+			$stats      = get_option( 'wcpay_fee_remediation_stats', [] );
+			$processed  = isset( $stats['processed'] ) ? (int) $stats['processed'] : 0;
+			$remediated = isset( $stats['remediated'] ) ? (int) $stats['remediated'] : 0;
+
+			if ( $processed > 0 ) {
+				return sprintf(
+					/* translators: 1: base description, 2: number of orders processed, 3: number of orders remediated */
+					__( '%1$s <strong>Status: Completed.</strong> Processed %2$d orders, remediated %3$d.', 'woocommerce-payments' ),
+					$base_desc,
+					$processed,
+					$remediated
+				);
+			}
+
+			return sprintf(
+				/* translators: %s: base description */
+				__( '%s <strong>Status: Completed.</strong> No affected orders found.', 'woocommerce-payments' ),
+				$base_desc
+			);
+		}
+
+		if ( 'running' === $status || $this->is_remediation_action_scheduled() ) {
+			$stats     = get_option( 'wcpay_fee_remediation_stats', [] );
+			$processed = isset( $stats['processed'] ) ? (int) $stats['processed'] : 0;
+
+			if ( $processed > 0 ) {
+				return sprintf(
+					/* translators: 1: base description, 2: number of orders processed so far */
+					__( '%1$s <strong>Status: Running...</strong> Processed %2$d orders so far. Check the Action Scheduler for details.', 'woocommerce-payments' ),
+					$base_desc,
+					$processed
+				);
+			}
+
+			return sprintf(
+				/* translators: %s: base description */
+				__( '%s <strong>Status: Running...</strong> Check the Action Scheduler for details.', 'woocommerce-payments' ),
+				$base_desc
+			);
+		}
+
+		return $base_desc;
+	}
+
+	/**
+	 * Check if the remediation is currently running or already complete.
+	 *
+	 * @return bool True if running or complete.
+	 */
+	private function is_remediation_running_or_complete(): bool {
+		$status = get_option( 'wcpay_fee_remediation_status', '' );
+
+		if ( 'completed' === $status || 'running' === $status ) {
+			return true;
+		}
+
+		return $this->is_remediation_action_scheduled();
+	}
+
+	/**
+	 * Check if the remediation action is scheduled in Action Scheduler.
+	 *
+	 * @return bool True if action is scheduled.
+	 */
+	private function is_remediation_action_scheduled(): bool {
+		if ( ! function_exists( 'as_has_scheduled_action' ) ) {
+			return false;
+		}
+
+		include_once WCPAY_ABSPATH . 'includes/migrations/class-wc-payments-remediate-canceled-auth-fees.php';
+		return as_has_scheduled_action( WC_Payments_Remediate_Canceled_Auth_Fees::ACTION_HOOK );
+	}
+
 	/**
 	 * Renders WCPay information on the status page.
 	 */

includes/class-wc-payments.php

@@ -319,6 +319,13 @@ class WC_Payments {
 	 */
 	private static $payment_method_service;
 
+	/**
+	 * Instance of WC_Payments_Remediate_Canceled_Auth_Fees, created in init function
+	 *
+	 * @var WC_Payments_Remediate_Canceled_Auth_Fees
+	 */
+	private static $fee_remediation;
+
 	/**
 	 * Entry point to the initialization logic.
 	 */
@@ -492,6 +499,7 @@ public static function init() {
 		include_once __DIR__ . '/class-wc-payments-order-service.php';
 		include_once __DIR__ . '/class-wc-payments-order-success-page.php';
 		include_once __DIR__ . '/class-wc-payments-file-service.php';
+		include_once __DIR__ . '/migrations/class-wc-payments-remediate-canceled-auth-fees.php';
 		include_once __DIR__ . '/class-wc-payments-webhook-processing-service.php';
 		include_once __DIR__ . '/class-wc-payments-webhook-reliability-service.php';
 		include_once __DIR__ . '/fraud-prevention/class-fraud-prevention-service.php';
@@ -552,6 +560,7 @@ public static function init() {
 		self::$incentives_service                   = new WC_Payments_Incentives_Service( self::$database_cache );
 		self::$duplicate_payment_prevention_service = new Duplicate_Payment_Prevention_Service();
 		self::$duplicates_detection_service         = new Duplicates_Detection_Service();
+		self::$fee_remediation                      = new WC_Payments_Remediate_Canceled_Auth_Fees();
 
 		( new WooPay_Scheduler( self::$api_client ) )->init();
 
@@ -564,6 +573,7 @@ public static function init() {
 		self::$compatibility_service->init_hooks();
 		self::$customer_service->init_hooks();
 		self::$token_service->init_hooks();
+		self::$fee_remediation->init();
 
 		/**
 		 * FLAG: PAYMENT_METHODS_LIST
@@ -1537,6 +1547,9 @@ public static function add_woo_admin_notes() {
 
 			require_once WCPAY_ABSPATH . 'includes/notes/class-wc-payments-notes-stripe-billing-deprecation.php';
 			WC_Payments_Notes_Stripe_Billing_Deprecation::possibly_add_note();
+
+			require_once WCPAY_ABSPATH . 'includes/notes/class-wc-payments-notes-canceled-auth-remediation.php';
+			WC_Payments_Notes_Canceled_Auth_Remediation::possibly_add_note();
 		}
 
 		if ( defined( 'WC_VERSION' ) && version_compare( WC_VERSION, '7.5', '<' ) && get_woocommerce_currency() === 'NOK' ) {
@@ -1603,6 +1616,9 @@ public static function remove_woo_admin_notes() {
 
 			require_once WCPAY_ABSPATH . 'includes/notes/class-wc-payments-notes-stripe-billing-deprecation.php';
 			WC_Payments_Notes_Stripe_Billing_Deprecation::possibly_delete_note();
+
+			require_once WCPAY_ABSPATH . 'includes/notes/class-wc-payments-notes-canceled-auth-remediation.php';
+			WC_Payments_Notes_Canceled_Auth_Remediation::possibly_delete_note();
 		}
 	}