-A dual skilled Hybrid Cloud & IT Support Specialist and Multi-Cloud DevOps Engineer with expertise in technical troubleshooting, end-user support, system monitoring, and cloud infrastructure management. Proficient in Linux, scripting (Python, Bash), Kubernetes and cloud platforms (AWS, Azure). Certified in IT Automation with Python (Advance IT Support), system administration, SysOps administration and cloud computing with data science & advance analytical background, delivering reliable IT solutions to enhance efficiency and user experience. Experienced in optimizing IT systems using automation tools like Ansible, Terraform, and PowerShell, alongside CI/CD pipelines and monitoring tools such as Grafana and Prometheus. Combines technical skills with a strong understanding of business needs to align IT operations with organizational goals, ensuring system reliability and operational excellence.