[16.0][ADD] repair_custom_email: custom sender and reply-to for repairs#162
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nicolas-delbovier-acsone wants to merge 1 commit intoOCA:16.0from
Closed
[16.0][ADD] repair_custom_email: custom sender and reply-to for repairs#162nicolas-delbovier-acsone wants to merge 1 commit intoOCA:16.0from
nicolas-delbovier-acsone wants to merge 1 commit intoOCA:16.0from
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Introduces the ability to configure a specific email address for outgoing repair order communications at the company level. Rationale: By default, Odoo forces the Reply-To header to the catchall address for document threads. This module allows bypassing this behavior to centralize repair-related replies in a dedicated mailbox.
OCA-git-bot
added
series:16.0
mod:repair_custom_email
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After further review with colleagues, I've decided to close this PR. Overriding the reply-to with an external address risks fragmenting communication and breaking Odoo's traceability. To maintain a "Single Source of Truth," we should keep these conversations within the Odoo chatter rather than store them in external systems where they can't be linked back to the original records. |
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Introduces the ability to configure a specific email address for outgoing repair order communications at the company level.
Rationale
By default, Odoo forces the Reply-To header to the catchall address for document threads. This module allows bypassing this behavior to centralize repair-related replies in a dedicated mailbox.