BizInsight AI is an AI-powered customer feedback analytics platform that helps businesses understand customer sentiment, identify key issues, track satisfaction trends, and receive intelligent improvement suggestions.
Built as a real-world business intelligence tool using Python, Streamlit, and advanced AI models.
- Upload customer feedback CSV files
- Automatic sentiment analysis
- Trend tracking over time
- Top issue detection
- AI-powered business assistant
- Persistent data storage
- Clean dashboard UI
- Understands customer pain points
- Identifies repeating issues
- Suggests improvement actions
- Provides business-style insights
- Python
- Streamlit
- Pandas
- Matplotlib
- Scikit-learn
- TextBlob
- DeepSeek AI (via OpenRouter)
- SQLite
bizinsight-ai/
│
├── app.py
├── database.py
├── requirements.txt
├── .gitignore
└── README.md
pip install -r requirements.txt
streamlit run app.py
Your CSV file must contain a column named review.
- E-commerce customer experience analysis
- Service quality monitoring
- Product feedback insights
- Business performance improvement
Manually analyzing customer feedback is time-consuming and error-prone.
BizInsight AI converts raw reviews into actionable business intelligence using AI.
- Multi-business login system
- Automated report generation (PDF)
- Smart complaint clustering
- Trend alert system
- Website integration chatbot
Built by Prateek Singh
BTech Student | AI & Software Development Enthusiast
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