🧭 Product & Data Leader | 🛠️ Fullstack Product Builder | 🤖 AI-Driven Problem Solver
🌍📈 Driving Sustainability-Focused, Data-Backed Product Strategy
|
I’m a Product Owner / Product Manager / Product Builder and Product & Tech Advisor with 10+ years of experience across product management, analytics, engineering, and operations. My work focuses on turning complex business challenges into clear product strategies, scalable solutions, and measurable outcomes. I currently lead a dedicated tech team at Flix SE in Berlin, where I drive the design, development, and optimization of internal agent-facing platform and customer care platforms serving multiple global markets and brands. I also advise companies in AI, F&B, and technology, helping shape product vision, operational efficiency, and growth strategy. |
|
🧠 Strategy Define product strategy, roadmap direction, and execution priorities. |
🔄 Translation Translate business objectives into practical product solutions. |
|
🤝 Collaboration Work closely with engineering, design, analytics, and operations teams. |
📊 Data & AI Use data to guide decision-making, experimentation, and optimization. |
|
🤖 Automation Build and improve AI-powered workflows and internal tools. |
🧩 Delivery Lead cross-functional delivery in complex, multi-market environments. |
|
At Flix, I own product work for a customer service technology team that builds internal tools used across 43+ markets and multiple brands. My work spans roadmap planning, discovery, backlog ownership, delivery coordination, stakeholder management, experimentation, and continuous improvement. I collaborate with engineering, analytics, automation, operations, customer service, and compliance teams to ensure our products are reliable, scalable, and impactful. A major part of the work is making life easier for agents while improving operational efficiency and customer experience. |
|
Flix SE — Product Owner / Product Manager Lead a cross-functional customer service tech team and help deliver internal platforms that support agents across global markets. |
Amanin International — Product & Tech Advisor Guide product strategy and execution for AI-powered solutions such as proctoring systems, document processing tools, and CCTV management platforms. |
|
Teanology — Advisor Advise a growing tea brand on positioning, growth, sourcing, partnerships, and new revenue streams. |
Wayfair — Data & Business Analyst Built reporting systems and data solutions for commercial teams, supported decision-making, and led process optimization initiatives. |
|
Earlier experience Worked across innovation, consulting, and leadership roles at Daimler, IDeA Foundation, Sangkuriang Internasional, and AIESEC. |
|
|
🚍 Mobility Flix and other large-scale transportation environments with multi-market operations. 
|
🤖 AI & Automation AI-powered workflows, proctoring, document processing, and operational automation. 
|
|
🛒 E-commerce & Retail Commercial analytics, reporting, and optimization for retail-facing and marketplace contexts. 
|
🍵 Consumer Goods & F&B Brand strategy, sourcing, growth, and partnerships for consumer-focused businesses. 
|
|
🏢 Consulting & Corporate Innovation Transformation, strategy, and execution work in complex organizations and innovation programs. 
|
🎓 Education & community AIESEC, and community-building initiatives focused on learning and growth. 
|
|
🚗 Automotive Innovation experience from Daimler in a highly engineered, global environment. 
|
🚀 Startup & Digital Product Product building in fast-moving, experiment-driven environments with strong execution needs. 
|
🧠 Product Thinking
|
📊 Data-driven Decision Making
|
🤝 Leadership & Collaboration
|
🤖 AI & Automation Mindset
|
🤝 Communication
|
🧭 Leadership
|
🧠 Problem Solving
|
🌍 Professional Mindset
|
🧭 Product & Delivery
|
📊 Data & Analytics
|
🛠️ Engineering & Platforms
|
⚙️ Enterprise & Automation
|
|
🤖 AI-enabled Workflows Building tools that reduce manual effort and help teams move faster with less friction. 
|
🛠️ Internal Platforms Designing scalable products that improve how customer service teams work across markets. 
|
|
📊 Decision Support Improving the way teams use data to prioritize, plan, and act with confidence. 
|
🌍 Multi-market Operations Creating processes and products that work reliably across different countries and contexts. 
|
|
🎓 Master of Science in Management ESMT Berlin Specialization in Innovative Management and Global Digital Strategy. 
|
💻 Bachelor of Computer Science BINUS University Built a strong foundation in computer science, problem solving, and technical thinking. 
|
|
🎯 Clarity First I like turning ambiguity into a clear problem, a shared direction, and a practical next step. 
|
📊 Evidence over Assumption I prefer data, user feedback, and operational signals over gut feel when making decisions. 
|
|
🤝 Build with People I work best when product, engineering, design, and operations are aligned around the same outcome. 
|
🤖 Use Technology Intentionally I’m drawn to AI and automation when they remove friction, save time, and improve how teams work. 
|
|
🚀 Internal Communities I help build spaces where people can share ideas, learn from each other, and collaborate across functions. 
|
🏆 Hackathons & Events I’ve helped organize hackathons and data community events that encourage experimentation and practical innovation. 
|
|
🤝 Cross-functional trust I believe strong product cultures are built through trust, alignment, and shared ownership across teams. 
|
🌱 Learning Culture I enjoy helping teams create a culture of experimentation, feedback, and continuous improvement. 
|
Country Analytics Platform A productivity-focused tool that automates structured country analysis for faster strategic decisions. 🔎 Explore • 📈 Compare • 🎯 Act 🔗 Open live app 🔗 Github repository 📝 Read article |
Working Hours Tracker A productivity-focused app that turns time tracking into clear, data-backed workday insights. 🕒 Track • 🧭 Structure • ✅ Plan 🔗 Open live app 🔗 Github repository 📝 Read article |
GDPR QnA Platform An AI-assisted compliance workspace that turns GDPR research into faster, clearer, and more actionable answers. 🛡️ Ask • ⚡ Analyze • ✅ Act 🔗 Open live app 🔗 GitHub repository 📝 Read article |
PM Prioritization Platform A product decision-making workspace that helps teams assess effort and impact to prioritize initiatives with more clarity and confidence. 📊 Prioritize • 🧭 Align • 🚀 Execute 🔗 Open live app 🔗 GitHub repository 📝 Read article |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
||
Backend & Cloud
|
Data & Analytics
|
Product & Automation
|
Frontend & Foundations
|
|
🇮🇩
IndonesianNative (C2) |
🇬🇧
EnglishAdvanced (C1) |
🇩🇪
GermanIntermediate (B1/B2) |
Open to product conversations, collaboration, and interesting problems.
|
👔 Executive Colleague “Rifqi consistently brings clarity to complex problems and aligns cross-functional teams around practical outcomes.” 
|
🧭 Direct Manager “Rifqi is one of the most dependable product professionals I’ve worked with. He communicates clearly and makes sound decisions.” 
|
|
🤝 Cross-functional Stakeholder “Rifqi stands out for his ability to turn ambiguity into structure and keep teams aligned.” 
|
⭐ Senior Peer “Working with Rifqi is always productive because he connects product, data, and engineering in an effective way.” 
|
