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Rootly for Claude Code

Rootly for Claude Code

Incident management meets AI-powered development.
Prevent, respond, and learn from incidents -- without leaving your terminal.

Rootly Integration License Claude Code Plugin



Why

You're in the zone writing code. Then:

  • You git push and realize there's a SEV-1 in progress
  • You get paged and scramble between Slack, Datadog, and your incident tool
  • The retro after an incident takes hours to compile

This plugin brings Rootly's incident lifecycle into Claude Code -- so you can assess deployment risk, investigate incidents, check on-call, and generate retrospectives from the same terminal where you write code.


What You Get

Before You Deploy

> /rootly:deploy-check

Analyzes your git diff against past incidents. Warns you if similar changes caused outages before. Checks if on-call coverage exists.

When You Get Paged

> /rootly:respond INC-4521

Pulls full incident context, finds similar past incidents, suggests proven solutions, and shows who's on-call -- all in one brief.

During Your Shift

> /rootly:oncall

See who's on-call across all schedules, shift metrics, upcoming handoffs, and health risk indicators.

After the Dust Settles

> /rootly:retro INC-4521

Generates a structured retrospective from incident data: timeline, contributing factors, action items, and systemic patterns.


Installation

We've applied to have this plugin listed on the official Claude Code plugin marketplace. In the meantime, install manually:

Step 1: Connect the Rootly MCP Server

The plugin requires the Rootly MCP server to access incident data. You must configure it before using the plugin.

Get an API token from your Rootly dashboard under Settings > API Keys, then configure the MCP server for your platform:

Claude Code (CLI)

The plugin's .mcp.json handles this automatically. Just set the token:

# Add to your shell profile (~/.bashrc, ~/.zshrc)
export ROOTLY_API_TOKEN="your-token-here"

Or add to ~/.claude/settings.json:

{
  "env": {
    "ROOTLY_API_TOKEN": "your-token-here"
  }
}
Claude Desktop / Cowork

Add the Rootly MCP server to ~/Library/Application Support/Claude/claude_desktop_config.json:

{
  "mcpServers": {
    "rootly": {
      "command": "npx",
      "args": [
        "-y", "mcp-remote",
        "https://mcp.rootly.com/mcp",
        "--header", "Authorization:Bearer YOUR_TOKEN_HERE"
      ]
    }
  }
}

Replace YOUR_TOKEN_HERE with your Rootly API token. Restart Claude Desktop after saving.

Note: Claude Desktop requires stdio-based MCP servers. The mcp-remote package bridges the remote Rootly HTTP server into the stdio transport that Desktop expects.

Step 2: Install the Plugin

Claude Code (CLI):

git clone https://github.com/Rootly-AI-Labs/claude-rootly-plugin.git
claude --plugin-dir ./claude-rootly-plugin

Claude Desktop / Cowork: Upload rootly.zip via the Customize menu in Cowork, or browse the plugin marketplace once listed.

Step 3: Verify

/rootly:setup

Commands

Command What It Does
/rootly:setup First-run configuration and connection check
/rootly:deploy-check Pre-deploy risk analysis against incident history
/rootly:respond [id] Investigate and respond to a live incident
/rootly:oncall [team] On-call dashboard with shift metrics
/rootly:retro [id] Generate a post-incident retrospective
/rootly:status [service] Service health overview -- active incidents at a glance
/rootly:ask [question] Ask anything about your incident data in plain English

Natural Language Queries

/rootly:ask how many SEV-1 incidents did we have last month?
/rootly:ask which service has the most incidents this quarter?
/rootly:ask who's been on-call the most in the last 30 days?

Deep Investigation Agents

When a slash command isn't enough, Claude automatically invokes specialized agents for deeper analysis:

Agent Triggered When What It Does
Incident Investigator You need root cause analysis beyond initial triage Builds hypothesis trees, correlates alerts with code changes, traces causation chains
Deploy Guardian Multi-service deployments with cross-team impact Maps blast radius across dependent services, evaluates downstream risk, builds coordination checklists
Retro Analyst You want to understand patterns across incidents Clusters incidents by failure mode, calculates frequency trends, identifies systemic reliability issues

Automatic Hooks

Two lightweight hooks run in the background -- they never block your workflow:

Hook When What It Does
Token check Session start Validates your API token and nudges you to set one if missing
Incident warning Before git commit / git push Warns if there's an active critical incident -- so you don't deploy into a fire

Service Mapping

Map your repository to Rootly services by creating .claude/rootly-config.json:

{
  "services": ["auth-service", "auth-worker"],
  "team": "platform-team"
}

/rootly:setup walks you through creating this. Without it, the plugin falls back to matching your git repo name against Rootly service names.


Advanced

Self-hosted Rootly
export ROOTLY_API_URL="https://rootly.internal.example.com"

This overrides the REST API base URL used by hook scripts. Configure the MCP endpoint separately in .mcp.json.

Local MCP server

Replace the HTTP transport in .mcp.json:

{
  "mcpServers": {
    "rootly": {
      "command": "uvx",
      "args": ["--from", "rootly-mcp-server", "rootly-mcp-server"],
      "env": {
        "ROOTLY_API_TOKEN": "<YOUR_TOKEN>"
      }
    }
  }
}
CLI MCP setup
claude mcp add rootly --transport http https://mcp.rootly.com/mcp \
  --header "Authorization: Bearer YOUR_TOKEN"
Post-push deployment registration

An optional script (scripts/register-deploy.sh) can register deployments with Rootly after git push. It's not enabled by default -- see the script header for hook configuration.


Troubleshooting

Problem Fix
"No API token found" Set ROOTLY_API_TOKEN in your shell profile or Claude settings. See Installation.
"API token appears invalid" Regenerate your key in Rootly: Settings > API Keys.
MCP tools not responding Check connectivity: curl -H "Authorization: Bearer $ROOTLY_API_TOKEN" https://api.rootly.com/v1/users/me
Skills not appearing Run /reload-plugins, then check /plugin installed tab.
Hook scripts not running Run chmod +x scripts/*.sh and ensure jq or python3 is available.

Architecture

See ARCHITECTURE.md for the full technical design: MCP integration, hook system, agent orchestration, and data flow.


License

Apache 2.0 -- see LICENSE.

Built by Rootly AI Labs

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