This is a fully deployed Complaint Management System developed for our college, integrated with the MIC (Monitoring & Innovation Cell). It provides a centralized platform for students, faculty, and staff to raise, track, and manage complaints efficiently.
The system is currently live and operational in our institution.
🔗 Visit Live Site (update this with actual link)
🎓 Deployed for: [Your College Name] – MIC Cell
- 📝 Submit complaints across various categories
- 👩💼 Admin panel to view, assign, and resolve issues
- 📬 Email notifications (optional if configured)
- 📈 Complaint status tracking (Pending, Resolved, Reopened)
- 🔍 Search and filter complaints by department/type/status
- 🔒 Secure login for users and admins
| Layer | Technology |
|---|---|
| Frontend | HTML, CSS, JavaScript |
| Backend | PHP (Core PHP) |
| Database | MySQL |
| Hosting | [Your Hosting Type] (e.g., cPanel, college server) |
/student/submit-complaint.php– Complaint submission form/admin/dashboard.php– Admin dashboard with complaint view/login.php– Login page with role-based redirection/config/db.php– Database connection setup
- ✅ Real-time use in an academic institution
- ✅ Designed with actual stakeholders in mind
- ✅ Strengthened my backend + database skills in PHP + MySQL
- ✅ Improved frontend structuring and user experience for forms
(Insert a few key UI screenshots here if available)
Want to know more about this system or deploy it in your institution?
Connect with me on LinkedIn or email me at [your.email@example.com].
- 📱 Mobile responsive UI
- 🗂️ Complaint category analytics dashboard
- 🔔 SMS/Email integration for notifications
- 🔐 User role management with levels (e.g., Department Admins)