PR governance checks failed: - **No linked issue**: the PR body must contain `Closes #123` / `Fixes #123` / `Resolves #123`. This project requires an issue before a PR — see the [contribution guidelines](https://github.com/Stack-Cairn/LiveAgent/blob/main/.github/CONTRIBUTING.md). - **UI change without screenshots**: this PR modifies frontend code. Please add before/after screenshots or a recording under "Screenshots / preview" in the PR body.