Welcome to my technical writing portfolio showcasing projects and documentation samples for SaaS products, APIs, and common software tools.
Technical Writing, API Documentation, Knowledge Management, Confluence, GitHub, Markdown, DITA XML, REST APIs, Agile, AI & No-Code Automation.
| Sr No. | Document | Document type | Description |
|---|---|---|---|
1. |
How to Create a Knowledge Base in Salesforce | Knowledge Base | This document provides a step-by-step guide to creating and managing a Knowledge Base in Salesforce, covering setup, configuration, article management, and best practices for maintaining an effective knowledge management system. |
2. |
Sample API Documentation for Weather API | API Document | This document demonstrates API documentation, including endpoint details, request/response examples, and technical writing best practices for SaaS developers. |
3. |
How to Reset Your Forgotten Password | Process Walkthrough Guide | A clear step-by-step process walkthrough to securely reset your password and get back into your account. |
4. |
Google Drive Beginner Guide – Step-by-Step Tutorial for New Users | User Guide | Step-by-step beginner’s guide to help new users store, organize, and share files using Google Drive. |
5. |
VLC Media Player v3.0 Release Notes | Release Notes | Detailed overview of new features, improvements, bug fixes, known issues, and system requirements for VLC Media Player v3.0. |
6. |
How to Fix Microsoft Teams Connection Issues – Complete Guide | Troubleshooting Guide | Microsoft Teams is a collaboration platform that enables chat, meetings, file sharing, and app integration, helping teams stay connected and productive from anywhere. |
7. |
Writing Software Documentation That Users Actually Understand | Article | A beginner-friendly guide on writing clear, concise, and user-friendly software documentation. Covers audience analysis, writing principles, tools, examples, and common mistakes. |