Product & Knowledge Architect | Salesforce Automation & Systems Thinker | Bridging the User-Software Gap
- Automation Focus: Leveraging Salesforce Administrator skills and systems thinking to design and implement automated workflows, improving data integrity and operational efficiency for enablement teams.
- Development & Documentation: Focused on the development of robust, automated knowledge bases and Product Documentation strategies that scale with product complexity.
- Current Mission: Bridging the user-software knowledge gap by standardizing content, optimizing information architecture, and measuring feature adoption through data-driven insights.
- Outside of work: Dedicated Cinephile and Quantum Mechanics enthusiast.
