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Add more conditions for Data deletion requests #6275

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16 changes: 14 additions & 2 deletions docs/manage/deletion-requests.md
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Expand Up @@ -2,8 +2,8 @@
id: deletion-requests
title: Deletion Requests
keywords:
- data deletion
- delete data
- data-deletion
- delete-data
description: Learn how to independently and efficiently control or remove your sensitive data from Sumo Logic.
---

Expand All @@ -28,6 +28,10 @@ Key features:
- **Customizable filters**. Tailor deletion to your needs.
- **Robust auditing mechanisms**. Ensure thorough tracking.

:::info
Deletion requests is *not* supported in the [Fed deployment](/docs/api/about-apis/getting-started/#sumo-logic-endpoints-by-deployment-and-firewall-security).
:::

## Prerequisites

| Action | Required [role capability](/docs/manage/users-roles/roles/role-capabilities/#data-management) |
Expand All @@ -36,6 +40,10 @@ Key features:
| View deletion requests only | **View Deletion Requests** or **Manage Deletion Requests** |
| Approve or reject requests | **Review Deletion Requests** (automatically includes Manage and View) |

:::note
By default, data deletion is disabled and can be enabled only by the account owner or through a Sumo Logic support ticket.
:::

## Create a deletion request

You can create a data deletion request from either the **Logs** tab or a **Log Search**. Before you begin, review the following:
Expand Down Expand Up @@ -111,6 +119,10 @@ Once the deletion request is created, an email notification will be sent to the
- **Approve**. In the **Approve Deletion Request** pop-up, enter **Delete**, and then click **Delete Data**. This will permanently delete the data.<br/><img src={useBaseUrl('img/search/get-started-search/approve-deletion-request.png')} alt="Approve deletion requests pop-up" style={{border: '1px solid gray'}} width="400"/>
- **Reject**. Enter the reason for rejection in the **Reject Deletion Request** pop-up to help the requester understand the reason for rejection and take any necessary actions, and click the **Reject Request** button.<br/><img src={useBaseUrl('img/search/get-started-search/reject-deletion-request.png')} alt="Reject deletion requests pop-up" style={{border: '1px solid gray'}} width="400"/>

:::info
To process a data deletion request, approval from two administrators with the **Review Deletion Requests** capability is required. If fewer than two administrators have the capability, you must create a Sumo Logic support ticket to delete data.
:::

## Limitations

- Deletion requests are processed sequentially (one at a time).
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