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Excel-based sales analysis of Zara's product performance, customer behavior, and store layout optimization with actionable retail insights

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Zara Sales Performance Analysis

📑 Table of Contents

📌 Project Overview

This project analyzes Zara's sales performance data to identify patterns in product positioning, promotional effectiveness, seasonal trends, and customer behavior. The goal is to provide actionable insights that support:

  • Inventory management
  • Pricing optimization
  • Store layout decisions

By uncovering these insights, the analysis aims to improve efficiency and profitability in fast-fashion retail operations.

🎯 Focus Areas

The analysis explores:

  • Product performance across different categories and store sections
  • Impact of promotions and seasonal collections on sales volume
  • Optimal product positioning strategies
  • Price–performance relationships
  • Cross-category sales patterns

📊 Data Source

  • Dataset: 252 products
  • Format: CSV (from Kaggle)
  • Type: Cross-sectional data (no time dimension)
  • Quality: Clear and concise product-level information

🔧 Tools & Methodology

  • Microsoft Excel: Data cleaning, exploratory analysis, visualization, and dashboard creation

📈 Key Findings

Product Performance

  • Jackets dominate with 56% of sales → core revenue driver
  • Sweaters are highly seasonal (55K on-season vs. 20K off-season)
  • Jeans underperform at 3% of sales → need intervention
  • Shoes respond well to promotions

Customer Behavior

  • Women → 51% of sales volume, but only 37% of revenue (frequent, smaller purchases)
  • Men → 49% of volume, but 63% of revenue (fewer, higher-value purchases)

Store Layout

  • Front-of-store performs best (highest sales volume)
  • Aisles nearly match front performance (cost-effective placement)
  • End-caps underperform → require merchandising improvement

🚀 Strategic Recommendations

Immediate Actions

  1. Maximize jacket placement in front-of-store positions
  2. Reduce jeans inventory and floor space
  3. Fix end-cap strategy with better product selection & displays

Category Strategies

  • Jackets: Maintain premium pricing, year-round focus
  • Sweaters: Launch seasonal campaigns, bundle with jackets
  • Shoes: Use targeted promotions to boost volume
  • Jeans: Redesign category or consider exit

Customer Targeting

  • Women: Loyalty programs, add-on purchase strategies
  • Men: Premium positioning, quality-focused campaigns

📌 Success Metrics

  • Maintain jackets' 55%+ market share
  • Increase sweater on-season sales by 15–20%
  • Improve jeans to 8–10% share, or phase out
  • Boost women's transaction value by 20%

📷 Visuals & Dashboards

Product Performance

  • Top 10 Products by Sales Volume
  • Product Category Performance Distribution

Dashboard Overview

Customer Behavior

  • Average Revenue by Gender
  • Average Sales Volume by Gender
  • Gender-Based Shopping Patterns Analysis

Store Layout

  • Sales Performance by Product Location
  • Store Layout Optimization Analysis

Customer & Store Analytics

Seasonal & Promotional Analysis

  • Seasonal Sales Patterns Across Categories
  • Promotional Impact by Product Category

Seasonal & Promotional Insights

✨ Conclusion

This analysis provides Zara with data-backed strategies to optimize product mix, improve customer targeting, and refine store layout for better performance. The insights enable informed decision-making that can drive revenue growth and operational efficiency in the competitive fast-fashion market.


Analysis completed using Microsoft Excel for data processing and visualization

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Excel-based sales analysis of Zara's product performance, customer behavior, and store layout optimization with actionable retail insights

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