privacy policy (#77)

src/content/page/privacy.md

@@ -1,36 +1,38 @@
 ---
-title: Privacy
-description: Our policy regarding information collection and use
+title: Privacy Policy and Terms and Conditions
+description: Our privacy policy and terms and conditions regarding information collection, use, and communication
 pubDate: 2022-08-08T00:00:00.000Z
 coverSVG: ../../assets/svg/astro/logomark-dark.svg
 socialImage: ../../assets/svg/astro/logomark-dark.svg
 ---
 
-We are committed to maintaining the trust of visitors to this website. We promise to handle and store your data fairly and legally at all times.
+Sommer Lawn is commited to providing the highest quality lawncare services and providing a stellar customer experience.
 
-If you have any questions about what data we collect or how we use it, please let us know.
+We are committed to maintaining the trust of our customers. We promise to handle and store your data fairly, securely, and legally at all times. This privacy policy and terms and conditions page is here to inform our customers how we collect and use your data in the process of providing our services. We may collect information such as your name, email, phone number, address, and credit card information in order to complete service either on a form or over the phone. We utilize industry standard security technologies such as SSL/TLS and undergo regular security reviews to make sure our customers' data is protected from unauthorized access or misuse.
+
+If you have any questions about what data we collect or how we use it, please let us know at <[email protected]>.
 
 ## Privacy and Data Handling
 
 We respect your privacy and will not share, sell, or distribute your personal information, including your phone number, to any third parties for marketing purposes.
 
-### SMS Terms and Conditions
+## SMS Terms and Conditions
 
 Sommer Lawn uses SMS messaging to communicate important updates, customer service, appointment reminders, promotional offers, and service updates to our valued customers. Text messaging originator opt-in data and consent will not be shared with any third parties. Messaging frequency may vary. Message and data rates may apply.
 
-#### Opt-In
+### Opt-In
 
 By checking the SMS opt-in checkbox on our quote form at <https://quote.sommerlawn.com>, you agree to be contacted by us for service updates or marketing.
 
-#### Opt-Out Methods
+### Opt-Out Methods
 
 To stop receiving SMS messages from us at any time, text “STOP” to 913-225-7717. After you send "STOP", we will send you a final message confirming that you have been unsubscribed from our SMS service.
 
-#### Customer Support
+### Customer Support
 
 If you need assistance or have any questions about our SMS service, please text “HELP” to 913-225-7717 or contact us at [[email protected]](mailto:[email protected]). You can also call us at 913-225-7717 during business hours or visit our website at [www.sommerlawn.com](https://www.sommerlawn.com).
 
-#### Example SMS Messages
+### Example SMS Messages
 
 > Hi [First Name], your lawn service with Sommer Lawn is scheduled for [Date] between [Time Range]. Reply CONFIRM to confirm or RESCHEDULE to change your appointment or STOP to opt out of SMS messaging.
 
@@ -42,7 +44,7 @@ If you need assistance or have any questions about our SMS service, please text
 
 > Hi [First Name], ready to refresh your lawn? Sommer Lawn is offering 15% off all fall cleanup services this week! Reply YES to learn more or STOP to opt out of SMS messaging.
 
-### Information collected by others
+## Information collected by others
 
 When you load this website, our hosting provider may collect the following information in the form of server logs: