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An incorrect handling of permissions in OTRS External...

Low severity Unreviewed Published Jun 1, 2026 to the GitHub Advisory Database • Updated Jun 1, 2026

Package

No package listed— Suggest a package

Affected versions

Unknown

Patched versions

Unknown

Description

An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.

This issue affects OTRS:

  • 7.0.X
  • 8.0.X
  • 2023.X
  • 2024.X
  • 2025.X
  • 2026.X before 2026.4.X

References

Published by the National Vulnerability Database Jun 1, 2026
Published to the GitHub Advisory Database Jun 1, 2026
Last updated Jun 1, 2026

Severity

Low

CVSS overall score

This score calculates overall vulnerability severity from 0 to 10 and is based on the Common Vulnerability Scoring System (CVSS).
/ 10

CVSS v3 base metrics

Attack vector
Network
Attack complexity
Low
Privileges required
Low
User interaction
Required
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
None

CVSS v3 base metrics

Attack vector: More severe the more the remote (logically and physically) an attacker can be in order to exploit the vulnerability.
Attack complexity: More severe for the least complex attacks.
Privileges required: More severe if no privileges are required.
User interaction: More severe when no user interaction is required.
Scope: More severe when a scope change occurs, e.g. one vulnerable component impacts resources in components beyond its security scope.
Confidentiality: More severe when loss of data confidentiality is highest, measuring the level of data access available to an unauthorized user.
Integrity: More severe when loss of data integrity is the highest, measuring the consequence of data modification possible by an unauthorized user.
Availability: More severe when the loss of impacted component availability is highest.
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N

EPSS score

Exploit Prediction Scoring System (EPSS)

This score estimates the probability of this vulnerability being exploited within the next 30 days. Data provided by FIRST.
(6th percentile)

Weaknesses

Incorrect Default Permissions

During installation, installed file permissions are set to allow anyone to modify those files. Learn more on MITRE.

CVE ID

CVE-2026-48190

GHSA ID

GHSA-8vpg-x36g-r8gw

Source code

No known source code

Dependabot alerts are not supported on this advisory because it does not have a package from a supported ecosystem with an affected and fixed version.

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