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PrestaShop has a stored XSS executable in customer service view

Critical severity GitHub Reviewed Published May 4, 2026 in PrestaShop/PrestaShop • Updated May 8, 2026

Package

composer prestashop/prestashop (Composer)

Affected versions

< 8.2.6
>= 9.0.0, < 9.1.1

Patched versions

8.2.6
9.1.1

Description

Impact

This is a stored Cross-site Scripting (XSS) vulnerability in the PrestaShop back-office Customer Service view.

An unauthenticated attacker can submit the public Contact Us form with a malicious email address. The payload is stored in the database and executed when a back-office employee opens the affected customer thread, enabling session hijacking and full back-office takeover.

Patches

Patched in PrestaShop 8.2.6 and 9.1.1.

Workarounds

None.

Resources

  • Reported by Savio at Doyensec (anthropic@doyensec.com) in collaboration with Anthropic Research.

References

@matthieu-rolland matthieu-rolland published to PrestaShop/PrestaShop May 4, 2026
Published to the GitHub Advisory Database May 8, 2026
Reviewed May 8, 2026
Last updated May 8, 2026

Severity

Critical

CVSS overall score

This score calculates overall vulnerability severity from 0 to 10 and is based on the Common Vulnerability Scoring System (CVSS).
/ 10

CVSS v3 base metrics

Attack vector
Network
Attack complexity
Low
Privileges required
None
User interaction
Required
Scope
Changed
Confidentiality
High
Integrity
High
Availability
None

CVSS v3 base metrics

Attack vector: More severe the more the remote (logically and physically) an attacker can be in order to exploit the vulnerability.
Attack complexity: More severe for the least complex attacks.
Privileges required: More severe if no privileges are required.
User interaction: More severe when no user interaction is required.
Scope: More severe when a scope change occurs, e.g. one vulnerable component impacts resources in components beyond its security scope.
Confidentiality: More severe when loss of data confidentiality is highest, measuring the level of data access available to an unauthorized user.
Integrity: More severe when loss of data integrity is the highest, measuring the consequence of data modification possible by an unauthorized user.
Availability: More severe when the loss of impacted component availability is highest.
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:N

EPSS score

Exploit Prediction Scoring System (EPSS)

This score estimates the probability of this vulnerability being exploited within the next 30 days. Data provided by FIRST.
(19th percentile)

Weaknesses

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. Learn more on MITRE.

CVE ID

CVE-2026-44212

GHSA ID

GHSA-w9f3-qc75-qgx9

Source code

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