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@owenatgov owenatgov commented Jan 7, 2026

What

Does 2 things:

  1. Changes the title of the 'Get in touch' page to 'Contact the Design System team', with replacements across the site to the url and a netlify redirect
  2. Adds a link to the contact page to the footer

Why

Addresses a number of informed hypotheses on the contact page:

  • Making the contact page more findable ie: via a link in the footer is better for users as they'll be able to reach us more easily
  • The current title is an idiom whereas a variant on 'Contact us' is more plain English, being better for neurodiverse and non-English speaking users
  • 'Contact the Design System team' underlines that users are contacting this team, not just the government

Done as part of https://github.com/alphagov/design-system-team-internal/issues/1118 but doesn't solve it as we have more content work to do for this.

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This is looking good.
I find it interesting how often link texts to this page already say "contact the Design System team", which strengthens our decision to change the title to that.

I will not approve yet due to the outstanding decision to potentially change the new URL to something else. I will approve after that was done.

contact_links:
- name: Get in touch another way
url: https://design-system.service.gov.uk/get-in-touch/
url: https://design-system.service.gov.uk/contact-the-design-system-team/
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This file made me think that this probably also exists in govuk-frontend, and it does. I don't think it's too important to adjust URLs elsewhere because of the redirect, but there are a few instances in the other repo.

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And there are more across alphagov.

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Ah good spot! Once this is merged I'll do some cleanup in our repos first and then target the others

@owenatgov owenatgov force-pushed the contact-us-findability branch from 5c5ec07 to f192e19 Compare January 7, 2026 14:24
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This looks good. 👍

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3 participants