Windstream Holdings

Windstream Holdings is a leading provider of advanced network communications and technology solutions including managed services, cloud computing, and broadband to consumers and businesses across the United States. The company operates the Kinetic broadband brand for consumer and small business customers and Windstream Enterprise (Uniti Solutions) for enterprise customers, offering SD-WAN, UCaaS, OfficeSuite UC, contact center services, and high-capacity network transport across 18 states.

URL: https://raw.githubusercontent.com/api-evangelist/windstream-holdings/refs/heads/main/apis.yml

Scope

• Type: Index
• Position: Producer
• Access: 3rd-Party

Tags

• Broadband
• Contact Center
• Managed Services
• Network Communications
• SD-WAN
• Telecom
• UCaaS
• Unified Communications

Timestamps

• Created: 2026-05-03
• Modified: 2026-05-03

APIs

Windstream Enterprise Voice API

The Voice API (silhouette) is a REST/WebSocket API for call control, extension management, auto-attendant configuration, and OfficeSuite UC management. Uses HAL hypermedia format.

Human URL: https://api.solutions.uniti.com/voice.html

Type	URL
Documentation	https://api.solutions.uniti.com/voice.html
OpenAPI	windstream-voice-openapi.yml

Windstream Enterprise Contact Center Services API

The CCS API enables contact center operations — call routing, agent state management, tenant configuration, ACD queue monitoring, and multi-channel messaging (voice, chat, SMS).

Human URL: https://api.solutions.uniti.com/ccs.html

Type	URL
Documentation	https://api.solutions.uniti.com/ccs.html
OpenAPI	windstream-contact-center-openapi.yml

Common Properties

Type	URL
Website	https://www.windstreamenterprise.com/
API Marketplace	https://api.solutions.uniti.com/
Developer Hub	https://solutions.uniti.com/developer-hub

Artifacts

OpenAPI Specifications

• windstream-voice-openapi.yml — Voice API with call control, extensions, auto-attendants
• windstream-contact-center-openapi.yml — CCS API with call management, agent state, tenant admin

Spectral Rules

• windstream-holdings-rules.yml

Naftiko Capabilities

Shared Definitions

• capabilities/shared/windstream-voice.yaml
• capabilities/shared/windstream-contact-center.yaml

Workflow Capabilities

• capabilities/unified-communications.yaml — Voice + CCS unified workflow (17 tools)

JSON Schema

• windstream-call-schema.json
• windstream-extension-schema.json

JSON-LD Context

• windstream-holdings-context.jsonld

Examples

• windstream-make-call-example.json
• windstream-list-calls-example.json

Vocabulary

• windstream-holdings-vocabulary.yml

Maintainers

Kin Lane — kin@apievangelist.com