chatwoot · Neethujoymathew · Apr 18, 2025 · Apr 18, 2025 · Apr 18, 2025
diff --git a/docs/contributing-guide/api-documentation.md b/docs/contributing-guide/api-documentation.md
@@ -2,7 +2,7 @@
 title: "API Documentation"
 ---
 
-Chatwoot uses [Swagger 2.0](https://swagger.io/specification/v2/) for documenting the API.
+Chatwoot uses [Swagger 2.0](https://swagger.io/specification/v2/) for documenting APIs.
 
 ### File/Directory structure
 
@@ -25,4 +25,4 @@ rake swagger:build
 
 ### Testing
 
-In development mode, `http://localhost:3000/swagger` is available to test whether the API changes has been updated.
+In development mode, `http://localhost:3000/swagger` is available to test whether the API changes are updated.
diff --git a/docs/contributing-guide/chatwoot-platform-apis.md b/docs/contributing-guide/chatwoot-platform-apis.md
@@ -16,11 +16,11 @@ To create a platform app, follow these steps:
 
    ![Super Admin Portal](./images/platform-app/super_admin.png)
 
-2. Click on the "New platform app" button.
+2. Click the "New platform app" button.
 
    ![Platform Apps Home](./images/platform-app/platform-home.png)
 
-3. Fill in the platform app name and click the "Create" button.
+3. Enter the platform app name and click **Create Platform app**.
 
    ![Create Platform App](./images/platform-app/platform-create.png)
 
@@ -30,7 +30,7 @@ To create a platform app, follow these steps:
 
 ## Using the Access Token
 
-The `access_token` is required to authenticate all API requests. Please use the Postman collection to test these APIs.
+The `access_token` is required to authenticate all API requests. Use the Postman collection to test these APIs.
 
 ### Testing the APIs
 

diff --git a/docs/contributing-guide/common-errors.md b/docs/contributing-guide/common-errors.md
@@ -11,7 +11,7 @@ The following are some of the errors you might encounter while setting up the pr
 ArgumentError: invalid uri scheme
 ```
 
-This is an error thrown from redis connector. You might not have setup the redis environment variables properly. Please refer to dependencies section to install redis-server and [Configure Redis URL](https://www.chatwoot.com/docs/environment-variables) in the environment-variables section.
+This is an error thrown from redis connector. You might not have setup the redis environment variables properly. Refer to dependencies section to install redis-server and [Configure Redis URL](https://www.chatwoot.com/docs/environment-variables) in the environment-variables section.
 
 
 ### pg gem Installation error

diff --git a/docs/contributing-guide/environment-variables.md b/docs/contributing-guide/environment-variables.md
@@ -2,7 +2,7 @@
 title: 'Environment variables'
 ---
 
-For a complete set of production environment variables, please refer to [Production Environment Variables Guide](/docs/self-hosted/configuration/environment-variables)
+For a complete set of production environment variables, Refer to [Production Environment Variables Guide](/docs/self-hosted/configuration/environment-variables)
 
 In addition to the above variables, you can use the following variables in development mode.
 

diff --git a/docs/contributing-guide/line-channel-setup.md b/docs/contributing-guide/line-channel-setup.md
@@ -3,16 +3,16 @@ sidebar_label: "Line App"
 title: "Setup Line app integration on your local machine"
 ---
 
-Please follow the steps if you are trying to work with the Line integration on your local machine.
+To work with the Line integration on your local machine, do the following:
 
 - Start a Ngrok server listening at port `3000` or the port you will be running the Chatwoot installation.
 - Update the .env variable FRONTEND_URL in Chatwoot with the `https` version of the Ngrok URL.
 - Start the Chatwoot server and create a new Line channel with the below values obtained from [Line Developer Console](https://developers.line.biz/console) under the "Messaging API" channel.
 
-1. Channel Name
-2. LINE Channel ID
-3. LINE Channel Secret
-4. LINE Channel Token
+    - Channel Name
+    - LINE Channel ID
+    - LINE Channel Secret
+    - LINE Channel Token
 
 After creating the channel, Chatwoot will provide a webhook URL for the channel. You can configure this webhook url in the [Line Developer Console](https://developers.line.biz/console) under the "Messaging API" channel.
 

diff --git a/docs/contributing-guide/project-setup.md b/docs/contributing-guide/project-setup.md
@@ -3,7 +3,7 @@ sidebar_label: "Setup Guide"
 title: "Project Setup"
 ---
 
-This guide will help you to setup and run Chatwoot in development mode. Please make sure you have completed the environment setup.
+This guide will help you to setup and run Chatwoot in development mode. Ensure you have completed the environment setup.
 
 ### Clone the repo
 

diff --git a/docs/contributing-guide/security-reports.md b/docs/contributing-guide/security-reports.md
@@ -16,7 +16,7 @@ If you have any questions about the process, contact [email protected].
 
 Please try your best to describe a clear and realistic impact for your report, and please don't open any public issues on GitHub or social media; we're doing our best to respond through Github as quickly as possible.
 
-> Note: Please use the email for questions related to the process. Disclosures should be done via [Github](https://github.com/chatwoot/chatwoot/security/advisories/new).
+> Note:  Use the email for questions related to the process. Disclosures should be done via [Github](https://github.com/chatwoot/chatwoot/security/advisories/new).
 
 ## Supported versions
 

diff --git a/docs/contributing-guide/telegram-channel-setup.md b/docs/contributing-guide/telegram-channel-setup.md
@@ -3,7 +3,7 @@ sidebar_label: "Telegram App"
 title: "Setup Telegram app integration on your local machine"
 ---
 
-Please follow the steps if you are trying to work with the Telegram integration on your local machine.
+To work with the Telegram integration on your local machine, do the following:
 
 - Start a Ngrok server listening at port `3000` or the port you will be running the Chatwoot installation.
 - Update the .env variable FRONTEND_URL in Chatwoot with the `https` version of the Ngrok URL.

diff --git a/docs/contributing-guide/translation-guidelines.md b/docs/contributing-guide/translation-guidelines.md
@@ -9,8 +9,7 @@ Chatwoot uses American English by default. Each and every string available in Ch
 
 ## How do I see the strings that needs to be translated?
 
-In the codebase the string are placed in the following locations.
-
+In the codebase, the string are placed in the following locations:
 - `app/javascript/dashboard/i18n` - The strings related to the agent dashboard
 - `app/javascript/widget/i18n` - The strings related to the web widget
 - `app/javascript/survey/i18n` - The strings related to CSAT surveys
@@ -34,7 +33,7 @@ At Chatwoot, we prefer to use formal form of language wherever possible. For ins
 
 Proofreading helps ensure the accuracy and consistency of translations. Right now, the translations are being accepted without a proof reading step. This would be changed in the future as an when there are more contributors on each language.
 
-*Note:* If you are the only person contributing to a language, make sure that you inform any of the Chatwoot members to gain access to manage the language.
+*Note:* If you are the only person contributing to a language, ensure that you inform any of the Chatwoot members to gain access to manage the language.
 
 ### Releasing a new language