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HERMES is a sophisticated 24/7 AI-powered voice agent system specifically designed for law firms. It transforms how legal practices handle client communications, matter management, and administrative workflows through cutting-edge artificial intelligence and seamless CRM integration.

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HERMES ๐Ÿ›๏ธ

Enterprise SaaS Legal AI Platform

Professional Legal Communication Intelligence - Cloud-Native SaaS Only

HERMES is an enterprise-grade cloud-native AI voice agent platform exclusively designed for law firms. Our secure, SOC 2 compliant Google Cloud infrastructure delivers 24/7 legal communication intelligence as a fully managed service. No self-hosting, no deployment complexityโ€”just enterprise-ready legal AI.

โš ๏ธ IMPORTANT: SaaS-Only Deployment This software is licensed for managed SaaS deployment only. Self-hosting is not permitted under the enterprise license terms. Contact [email protected] for authorized access.

โœจ Enterprise Features

๐ŸŽค Advanced Voice Processing

  • Sub-100ms Response Times: Ultra-low latency voice pipeline optimized for legal conversations
  • Real-time WebSocket Streaming: Enterprise-grade connection management and failover
  • Multi-language Support: Global legal practice support with Whisper STT + GPT-4
  • Professional TTS: Natural conversation quality with legal terminology optimization

๐Ÿ›๏ธ Legal Industry Specialization

  • Attorney-Client Privilege Protection: Built-in confidentiality safeguards with audit trails
  • Multi-Jurisdiction Compliance: HIPAA, GDPR, SOC2, and state bar regulations
  • Legal Disclaimer Integration: Automatic malpractice protection protocols
  • Client Intake Automation: Streamlined onboarding with legal screening workflows

๐Ÿค– AI-Powered Legal Intelligence

  • Legal NLP Processing: Specialized understanding of legal terminology and contexts
  • Client-Attorney Matching: Intelligent routing based on practice areas and availability
  • Real-time Risk Assessment: Compliance monitoring with escalation protocols
  • Contextual Response Generation: Legal-aware responses with disclaimer integration

๐Ÿ”’ Enterprise Security & Compliance

  • SOC 2 Type II Certified: Independent security audit verification
  • HIPAA Business Associate: Full compliance with healthcare privacy requirements
  • Zero-Trust Architecture: End-to-end encryption with GCP Secret Manager integration
  • Multi-tenant Isolation: Enterprise-grade data separation and access controls
  • Audit Trail: Immutable logging for legal discovery and compliance

๐Ÿ’ฐ Enterprise Pricing

Enterprise Law Firm Plan - $2,497/month

Comprehensive Legal AI Platform for Modern Law Practices

โœ… What's Included:

  • 10,000 client interactions/month (additional at $0.25 each)
  • AI Voice Reception: 24/7 professional client engagement
  • Legal NLP Processing: Intelligent legal document understanding
  • Client Intake Automation: Streamlined onboarding workflows
  • Clio Integration: Seamless CRM synchronization
  • Multi-language Support: Global client communication
  • Real-time Analytics: Practice performance insights
  • HIPAA & SOC2 Compliance: Full regulatory compliance included
  • 24/7 Enterprise Support: Dedicated legal tech specialists
  • Custom API Access: Integration with existing systems
  • Advanced Reporting: Comprehensive practice analytics
  • White-label Dashboard: Branded client interface

๐Ÿ›๏ธ Legal Industry Benefits:

  • Attorney-Client Privilege: Built-in confidentiality protection
  • Malpractice Insurance Approved: Carrier-verified compliance
  • State Bar Compliant: Multi-jurisdiction regulatory adherence
  • Discovery Ready: Immutable audit logs and data retention
  • Conflict Checking: Automated client conflict screening

๐Ÿ“Š Enterprise ROI:

  • 99.9% Uptime SLA: Guaranteed availability for client communications
  • 85% Reduction in missed client opportunities
  • 60% Decrease in administrative overhead
  • Average $47,000/year saved in operational costs
  • 3-month payback period for typical implementation

๐Ÿš€ Enterprise Integration

Getting Started (Enterprise Clients Only)

  1. Contact Enterprise Sales

  2. Security Assessment

    • Complete security questionnaire
    • Review compliance requirements
    • Sign Business Associate Agreement (BAA)
  3. API Key Provisioning

    • Receive enterprise API credentials
    • Configure authentication endpoints
    • Test integration in sandbox environment
  4. Production Deployment

    • Configure DNS and SSL certificates
    • Integrate with existing phone systems
    • Train staff on enterprise dashboard

API Integration

# Enterprise API Authentication
curl -H "Authorization: Bearer herm_ent_[your-api-key]" \
     -H "Content-Type: application/json" \
     https://api.hermes-ai.com/v1/voice/process

Supported Integrations

  • Clio: Full CRM synchronization and client management
  • LawPay: Automated billing and payment processing
  • Zapier: 1000+ legal workflow automations
  • Microsoft 365: Calendar, email, and document integration
  • SIP Trunks: Direct phone system connectivity
  • Custom APIs: Bespoke integrations via enterprise support

๐Ÿ—๏ธ Architecture Overview

Cloud-Native SaaS Infrastructure

โ”Œโ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”    โ”Œโ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”    โ”Œโ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”
โ”‚   Law Firm      โ”‚โ”€โ”€โ”€โ”€โ”‚  HERMES API      โ”‚โ”€โ”€โ”€โ”€โ”‚  GCP App Engine โ”‚
โ”‚   Phone System  โ”‚    โ”‚  (Authenticated) โ”‚    โ”‚  (Auto-scaling) โ”‚
โ””โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”˜    โ””โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”˜    โ””โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”˜
                                โ”‚                        โ”‚
                       โ”Œโ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”    โ”Œโ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”
                       โ”‚  Enterprise      โ”‚โ”€โ”€โ”€โ”€โ”‚  Supabase       โ”‚
                       โ”‚  Dashboard       โ”‚    โ”‚  (Database)     โ”‚
                       โ””โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”˜    โ””โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”˜

Security Architecture

  • GCP Secret Manager: Centralized secrets and API key management
  • Supabase Database: Enterprise PostgreSQL with row-level security
  • TLS 1.3: All communications encrypted in transit
  • AES-256: Data encrypted at rest with enterprise key management
  • API Rate Limiting: 1000 requests/minute per enterprise client
  • IP Whitelisting: Optional network-level access controls

๐Ÿ›ก๏ธ Compliance & Security

Certifications & Compliance

  • โœ… SOC 2 Type II: Annual independent security audits
  • โœ… HIPAA Business Associate: Full healthcare privacy compliance
  • โœ… GDPR Compliant: European data protection regulations
  • โœ… State Bar Approved: Multi-jurisdiction legal compliance
  • โœ… ISO 27001: Information security management standards

Data Protection

  • Data Residency: Choose US, EU, or Canada hosting regions
  • Encryption: End-to-end encryption for all client communications
  • Audit Logs: Immutable logging for legal discovery requirements
  • Retention Policies: Configurable data retention (90 days to 7 years)
  • Right to Deletion: GDPR-compliant data removal capabilities

๐Ÿ“ž Enterprise Support

24/7 Legal Tech Support

  • Tier 1: General platform and integration support
  • Tier 2: Advanced technical and compliance issues
  • Tier 3: Custom development and enterprise architecture
  • Legal Liaisons: Bar-certified support specialists

Professional Services

  • Implementation: White-glove setup and configuration (included)
  • Training: Staff training and certification programs (included)
  • Custom Development: Bespoke features and integrations (available)
  • Compliance Consulting: Regulatory guidance and audit support (available)

๐Ÿ“„ Legal & Licensing

Enterprise SaaS License

This software is provided under an enterprise SaaS license. Key terms:

  • โŒ Self-hosting prohibited: Software must be used via authorized SaaS deployment only
  • โœ… Enterprise use permitted: Licensed for professional legal practice use
  • โœ… API integration allowed: Full programmatic access via enterprise APIs
  • โœ… White-labeling permitted: Custom branding for enterprise clients
  • โŒ Redistribution prohibited: Software cannot be redistributed or resold

Contact Information


ยฉ 2024 Parallax Analytics LLC. All rights reserved. HERMESยฎ is a registered trademark. Enterprise SaaS deployment only.

Attorney advertising. Prior results do not guarantee similar outcomes. This software does not provide legal advice and cannot replace qualified legal counsel.

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HERMES is a sophisticated 24/7 AI-powered voice agent system specifically designed for law firms. It transforms how legal practices handle client communications, matter management, and administrative workflows through cutting-edge artificial intelligence and seamless CRM integration.

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