Service Now tools for Outlook
- Uses the RITM # in a message's subject or body to messages organized, placing the message in an eponymously-named folder
- Open Outlook
- Press ALT+F11
- In the Project browser, open the Modules node, select
Import file..., then chooseRules.bas
- Create a new Outlook rule (
Rules | Create Rule...menu) - Select the Advanced Options... Button
- Choose desired
Select condition(s), then click Next - Select
Run a Script, then clickscriptin the Edit rule window - Select
Project1.ProcessMailItemfrom theSelect Scriptwindow
If the Run a Script option is not present, please follow these instructions to enable it: https://www.extendoffice.com/documents/outlook/4640-outlook-rule-run-a-script-missing.html.
Located in project's Tools | References... window:
- Microsoft Scripting Runtime
- Microsoft VBScript Regular Expressions 5.5
- Import the
RulesTest.basfile; ensure that unit test pass