v4.0.50

Bug Fixes

• 🚨 security: closing tickets in other guilds (bf64e50)
• sort tags by longest regex first (e72cdc9)

Features

• i18n: update Chinese (Simplified Han script) translations (af7d7f5)
• i18n: update Chinese (Simplified Han script) translations (797d583)
• i18n: update Chinese (Simplified Han script) translations (944ff46)
• i18n: update Chinese (Simplified Han script) translations (11c028f)
• i18n: update English (United States) translations (b1a7ce6)
• i18n: update English (United States) translations (70e9027)
• i18n: update English (United States) translations (1d80fa3)
• i18n: update English (United States) translations (a954816)
• i18n: update French translations (4e40af8)
• i18n: update Russian translations (99cdeba)
• i18n: update Russian translations (5e9e8a3)
• i18n: update Russian translations (83fff3d)

v4.0.49

Bug Fixes

• change stale ticket message threshold from 5 to 1 (bb3941d)

Features

• i18n: update Dutch translations (ff9568c)
• i18n: update Dutch translations (be4b937)
• i18n: update English (United States) translations (ec17a04)

v4.0.48

Features

• add sentry logging option (#654) (9980c28)
• api: list and get ticket routes (94e9939)
• i18n: update English (United States) translations (6d2c76f)
• i18n: update English (United States) translations (311de19)
• i18n: update English (United States) translations (9ccd9fa)
• i18n: update French translations (8c19094)
• i18n: update French translations (fc502bf)
• i18n: update French translations (b2d6ac7)
• i18n: update French translations (6439f7b)
• i18n: update French translations (02605b2)
• i18n: update French translations (fdb9c29)
• i18n: update Japanese translations (23ccd9c)
• i18n: update Russian translations (6facf1b)
• i18n: update Russian translations (82b44ab)
• i18n: update Ukrainian translations (df4ae92)

v4.0.47

Bug Fixes

• staff offline message sending when it shouldn't (fixes #645) (23834f5)

v4.0.46

Bug Fixes

• staff offline message not displaying (fixes #641) (#642) (cb22a92)

Reverts

• Revert "fix: enable stale handling when public" (416201b)

v4.0.45

Bug Fixes

• enable stale handling when public (48fa871)
• i18n: Danish translations (ed02f8b)
• log when sentry is enabled (1809815)

Features

• CPU_LIMIT env (271efd9)
• add avgRating to default config (08516d1)
• average rating stat (651251d)
• i18n: update Danish translations (3068ae8)
• i18n: update Danish translations (526518f)
• i18n: update German translations (b950c81)
• i18n: update Russian translations (ffa7d08)

Performance Improvements

• export handling and add sentry (#638) (50a9ea6)

v4.0.44

Bug Fixes

• /tickets command (220ca64)
• accidently left timer at 15s instead of 15m 🤦‍♂️ (1220d72)

v4.0.43

Bug Fixes

• disable stale ticket handling on public bots (a5d4098)

Features

• i18n: update Thai translations (b363f36)

v4.0.42

Performance Improvements

• shared thread pools (270a641)

v4.0.41

Bug Fixes

• error handling (1906a94)
• stale tickets with no messages, auto close timestamp, loop perf (365163c)

Features

• DISABLE_ENCRYPTION option (#622) (91323fc)
• i18n: add Ukrainian translations (#618) (809f733)
• i18n: update Russian translations (56373c4)
• i18n: update Ukrainian translations (2eb8cf0)
• log on interval (3daccc7)