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[8.18](backport #4971) [Observability][Cases][BUG]: Case templates were GA'd in 8.18 #4972

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nastasha-solomon merged 1 commit into from
Feb 19, 2026
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[8.18](backport #4971) [Observability][Cases][BUG]: Case templates were GA'd in 8.18 #4972

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2 changes: 1 addition & 1 deletion docs/en/observability/create-cases.asciidoc
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Expand Up @@ -7,7 +7,7 @@ add assignees and tags to your cases, set their severity and status, and add ale
comments, and visualizations. You can also send cases to third party systems by
<<cases-external-connectors,configuring external connectors>>.

You can also optionally add custom fields and case templates. preview:[]
You can also optionally add custom fields and case templates.

[role="screenshot"]
image::images/cases.png[Cases page]
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2 changes: 0 additions & 2 deletions docs/en/observability/manage-cases-settings.asciidoc
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Expand Up @@ -100,8 +100,6 @@ You can subsequently remove or edit custom fields on the *Settings* page.
[[observability-case-templates]]
== Templates

preview::[]

You can make the case creation process faster and more consistent by adding templates.
A template defines values for one or all of the case fields (such as severity, tags, description, and title) as well as any <<case-custom-fields,custom fields>>.

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