feat: add real-time event polling support#12
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Add BroadcastService that hooks into ticket lifecycle actions to store events in a WordPress transient buffer. Events include ticket.created, ticket.updated, ticket.statusChanged, reply.created, and ticket.assigned. REST polling endpoint GET /escalated/v1/events?since= returns events newer than the given timestamp. Configurable via escalated_broadcasting_enabled setting (default: false). Buffer auto- caps at 100 events with 5-minute TTL. Includes PHPUnit tests covering event push, filtering, buffer limits, lifecycle hooks, and toggle.
Merge main into broadcasting branch, resolve API bootstrap and escalated.php conflicts to include all controllers and services. Apply Pint formatting fixes.
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Summary
BroadcastServicethat hooks into ticket lifecycle actions (escalated_ticket_created,escalated_ticket_status_changed,escalated_reply_created, etc.) to store events in a WordPress transient bufferticket.created,ticket.updated,ticket.statusChanged,reply.created,ticket.assignedGET /escalated/v1/events?since={timestamp}returns events newer than the given timestampGET /escalated/v1/events/typeslists supported event typesescalated_broadcasting_enabledsetting (default: false)Api_Bootstrapandclass-escalated.phpTest plan