feat: Live Chat with event polling for real-time#13
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Introduce ChatSession and ChatRoutingRule custom tables, services, REST API controllers for agents and the widget, a polling endpoint for real-time updates, WP-Cron cleanup for idle sessions, and PHPUnit tests for the session lifecycle.
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Summary
ChatSessionandChatRoutingRulemodels with custom DB tables (viadbDelta)ChatSessionServiceandChatRoutingServiceChat_Controller(agent REST API) andWidget_Chat_Controller(public widget API)/poll) for real-time updates since WordPress lacks WebSocketChat_CleanupWP-Cron task for idle session cleanupApi_Bootstrapand cron inActivatorTest plan
Test_Chat_Session_ServicepassesPOST /escalated/v1/widget/chat/start