feat: add ticket splitting#6
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Add TicketSplitService that creates a new ticket from a reply's content, copies metadata (requester, tags, priority, department), creates bidirectional links via a new ticket_links table, and logs activity on both source and new tickets. Includes REST API endpoint POST /escalated/v1/tickets/split and comprehensive PHPUnit tests.
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Summary
TicketSplitServicewithsplit_ticket()method that creates a new ticket from a reply's contentticket_linkstablePOST /escalated/v1/tickets/splitwithreply_idparameterApi_BootstrapTest plan
split_ticket()creates a new ticket with correct metadata copied from the sourceescalated_ticket_splitaction fires