feat: add ticket snooze/schedule#7
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Add TicketSnoozeService with snooze_ticket() and unsnooze_ticket() methods that store snooze metadata in a new ticket_meta table, change ticket status to 'snoozed', and restore the previous status on wake. Includes WP-Cron job (every minute) to auto-wake expired snoozes, REST API endpoints for snooze/unsnooze, and comprehensive PHPUnit tests.
Merge main branch, resolve API bootstrap conflict to include both snooze and split controllers. Fix get_snoozed_ticket_ids to use wpdb->esc_like() for the SHOW TABLES LIKE check. Apply Pint fixes.
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Summary
TicketSnoozeServicewithsnooze_ticket()andunsnooze_ticket()methodsticket_metatable storessnoozed_until,snoozed_by, andstatus_before_snoozeescalated_check_snoozed_tickets) runs every minute to auto-wake expired snoozesPOST /tickets/{id}/snoozeandPOST /tickets/{id}/unsnoozeget_snoozed_ticket_ids()for excluding snoozed tickets from default queriesTest plan
get_snoozed_ticket_ids()returns correct IDs