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New FAQ: How to use Matrix for newbies and why use Matrix for experienced users (in other platforms: Discord/Slack/Teams) #6082

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…nced users (in other platforms: Discord/Slack/Teams)
@github-actions github-actions bot added the faqs label May 13, 2025
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Hi @shiltemann @teresa-m @scottcain @Delphine-L, over the years I've noticed we get a lot of inquiries on Matrix so I created this FAQ page to illustrate its purpose from the perspective of both Newbies and Users Experienced in other platforms (Discord/Teams/Slack). Just the other day, this discussion was mentioned in a meeting I was in, and also this is an on-going issue for the Stats & Machine Learning working-group. This FAQ is intended to clarify the reasoning behind using Matrix and how to apply that in the context of Galaxy. Please review for contextual meaning (as well as errors). Thank you.

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thanks so much @hujambo-dunia! this has been on my todo-list forever, looks great to me

(I just pushed some changes to the heading levels because otherwise it breaks the index on the FAQ overview page)

* If you're using the Element client, click Explore (the compass icon) and search for "Galaxy" – look for a room named Galaxy or Galaxy Lobby (often with an address like #galaxyproject:matrix.org).
* Alternatively, you can use a direct Matrix link if provided, which will prompt your app to join the room.

* Continue to join the room.
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@shiltemann shiltemann May 14, 2025

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should we add some direct links here to some of the Galaxy rooms? at least the GTN and Galaxy Lobby, but maybe also some of the community channels, what do you think?

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@shiltemann yes - excellent idea. I can add some now.

@hujambo-dunia hujambo-dunia requested a review from shiltemann May 14, 2025 17:58

| Galaxy Subjects on Matrix: | Galaxy Users on Matrix: |
|---|---|
| [Proteomics](https://matrix.to/#/#GalaxyProteomics_Lobby:gitter.im) <br> [Microbiology](https://matrix.to/#/#galaxyproject_microGalaxy:gitter.im) <br> [Single-Cell & Spatial Omics Users](https://matrix.to/#/#Galaxy-Training-Network_galaxy-single-cell:gitter.im) <br> **[All Galaxy Matrix rooms, 70+ rooms](https://matrix.to/#/#galaxyproject:matrix.org)** | [Tool Authors](https://matrix.to/#/#galaxyproject_tools:gitter.im) <br> [Developers](https://matrix.to/#/#galaxyproject_dev:gitter.im) <br> [Outreach](https://matrix.to/#/#galaxyproject_wg-goat:gitter.im) <br> [Admins](https://matrix.to/#/#galaxyproject_admins:gitter.im) |
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This table isnt rendering nicely for me, I don't think it likes the multiline cells, so either make it a full html table, or just use single-line cells in markdown

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Thanks for the heads-up - updated.

@hujambo-dunia hujambo-dunia requested a review from shiltemann May 15, 2025 18:05
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