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feat(sentry): replace Sentry user context with searchable identity tags - #1870

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feat(sentry): replace Sentry user context with searchable identity tags#1870
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feat/sentry-tags-only

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What kind of change does this PR introduce?

Feature — follow-up to #1800 (telemetry identity enrichment).

Why was this change needed?

The Sentry user context set via Sentry.setUser (#1800) has two drawbacks:

  1. The Contexts "User" card is display-only — its fields are not searchable, and every value it held (email, id) is already carried by indexed, filterable tags.
  2. Sentry's synthesized user tag renders with a field prefix (id:3bd12314-... / email:...) which is noise when scanning or copying values.

This PR drops Sentry.setUser entirely and carries identity as plain tags instead: user.email, user.id, organization, organization.id — bare, unprefixed values. Backend authenticated requests and the frontend send all of them; public-API events keep org tags only (no user exists there); the stripe.customer_id tag is unchanged. The frontend clears all identity tags on logout.

Note on the reserved user tag: a bare user: <email> tag was attempted, but Sentry silently discards a directly-set user tag — it's a reserved key for the synthesized one (https://docs.sentry.io/platforms/javascript/enriching-events/tags/). The Tags UI still groups user.email/user.id under a "user" heading, so nothing is lost.

Verified with a real event in the cloud project: user.email, user.id, organization, organization.id all present with unprefixed values; no User card in Contexts; the reserved user tag confirmed dropped by the server.

Trade-offs accepted: issue "users affected" counts revert to IP-based estimates, session replays lose user attribution, and user.id:<x> search syntax is replaced by the equivalent tag query (user.id as a tag key).

Other information:

Backend and frontend builds pass. Discussed and verified interactively before opening this PR.

Checklist:

  • I have read the CONTRIBUTING guide.
  • I have signed the Contributor License Agreement (CLA) (ICLA for individuals, CCLA for entities).
  • I confirm I have not used AI to submit this PR or generate code for it.
  • I checked that there were no similar issues or PRs already open for this.
  • This PR fixes just ONE issue

🤖 Generated with Claude Code

Drop Sentry.setUser entirely and carry the acting identity as plain tags
instead: user.email, user.id, organization, organization.id (backend
authenticated + frontend; public-API events keep org tags only, stripe
customer tag unchanged). Frontend clears all tags on logout.

Rationale: the user context (Contexts section) is display-only - not
searchable - and everything it held is already in the tags, which are
indexed and filterable. Dropping setUser also removes the id:/email:
prefixes Sentry bakes into its synthesized user tag, so tag values are
now the bare email/ids.

A bare 'user' tag was attempted (user: <email>) but Sentry silently
discards it - 'user' is a reserved tag key for the synthesized user tag
(https://docs.sentry.io/platforms/javascript/enriching-events/tags/).
The UI still groups user.email/user.id under a "user" heading, so
nothing is lost. Verified with a real event: user.email, user.id,
organization and organization.id all present with unprefixed values, no
User card in Contexts, reserved 'user' tag confirmed dropped.

Trade-offs accepted: issue "users affected" counts revert to IP-based
estimates, replays lose user attribution, and user.id:<x> search syntax
is replaced by the equivalent tag query.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
@postiz-contribution postiz-contribution Bot added the contribution:approved Approved contributor label Aug 10, 2026
@postiz-agent

postiz-agent Bot commented Aug 10, 2026

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Snyk checks have passed. No issues have been found so far.

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Code Security 0 0 0 0 0 issues

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Comment on lines +17 to 20
Sentry.setTag('user.email', undefined);
Sentry.setTag('user.id', undefined);
Sentry.setTag('organization', undefined);
Sentry.setTag('organization.id', undefined);

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Bug: User context is cleared on logout by setting tags to undefined with Sentry.setTag, which is not the standard Sentry API and may not work as intended.
Severity: MEDIUM

Suggested Fix

To correctly clear the user context upon logout, replace the calls to Sentry.setTag(..., undefined) with a single call to Sentry.setUser(null). This is the documented and standard API for resetting user information in Sentry.

Prompt for AI Agent
Review the code at the location below. A potential bug has been identified by an AI
agent. Verify if this is a real issue. If it is, propose a fix; if not, explain why it's
not valid.

Location:
libraries/react-shared-libraries/src/sentry/initialize.sentry.client.ts#L17-L20

Potential issue: On logout, user identity tags are set to `undefined` using
`Sentry.setTag`. This is not the standard Sentry API for clearing user context. The
behavior is undefined; if the Sentry SDK converts `undefined` to the string "undefined",
then user identity tags like `user.email` and `user.id` would persist with this string
value after logout. This would be a regression and a privacy concern, as user context
would not be properly cleared.

Did we get this right? 👍 / 👎 to inform future reviews.

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Not a bug - verified empirically with the SDK: after setTag(key, undefined) the event's serialized tags no longer contain the key (envelopes are JSON-serialized and undefined values are dropped), so nothing persists after logout, and no "undefined" string appears. The suggested fix is incorrect for this code: setUser(null) does not clear tags - that's exactly the gap this same check flagged on #1800, which these setTag(..., undefined) calls fix.

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