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CHEF-25809 - Standardize - Removing SLA from README - #1927

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nh/remove_sla_from_readme
Dec 16, 2025
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CHEF-25809 - Standardize - Removing SLA from README#1927
jasonheath merged 2 commits into
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nh/remove_sla_from_readme

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@nandanhegde73

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This pull request removes the oft-misleading Chef SLA text from the README.md file.
This action is being taken as part of the 2025 Repo Standardization Initiative.
As Progress Chef makes a best effort to respond to issues and pull requests in a timely manner, and prioritizes bugfixes and security updates on a customer-driven basis (which may span repos, or have no repo footprint at all), we no longer support the concept of a Service Level Agreement (SLA) on a repository-centric basis. For further details, see Repo SLA Removal FAQ.

@nandanhegde73 nandanhegde73 added the oss-standards Related to OSS Repository Standardization label Sep 3, 2025
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Quality Gate passed Quality Gate passed

Issues
0 New issues
0 Fixed issues
0 Accepted issues

Measures
0 Security Hotspots
No data about Coverage
No data about Duplication

See analysis details on SonarQube

@jasonheath

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@habitat-sh/repo-standardizers, please review and merge at your convenience

Signed-off-by: Nandan Hegde <220186393+nandanhegde73@users.noreply.github.com>
Signed-off-by: Nandan Hegde <220186393+nandanhegde73@users.noreply.github.com>
@nandanhegde73
nandanhegde73 force-pushed the nh/remove_sla_from_readme branch from 4d070ac to 142ba12 Compare November 26, 2025 06:37
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nandanhegde73 requested a review from a team as a code owner November 26, 2025 06:37
Copilot AI review requested due to automatic review settings November 26, 2025 06:37

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Pull request overview

This PR removes the Chef SLA-related metadata section from the README.md file as part of the 2025 Repo Standardization Initiative. The change eliminates potentially misleading SLA commitments as Progress Chef transitions away from repository-centric Service Level Agreements toward a customer-driven prioritization model.

Key Changes:

  • Removed the "Umbrella Project", "Project State", "Issues Response SLA", and "Pull Request Response SLA" metadata section from the README

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Quality Gate passed Quality Gate passed

Issues
0 New issues
0 Fixed issues
0 Accepted issues

Measures
0 Security Hotspots
No data about Coverage
No data about Duplication

See analysis details on SonarQube

@Saburesh07 Saburesh07 added the Expeditor: Skip All Used to skip all merge_actions. label Nov 26, 2025

@jasonheath jasonheath left a comment

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@habitat-sh/repo-standardizers, merge at your convenience

@jasonheath

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What's failing and what's in this PR are completely orthogonal. A change to a markdown file isn't failing the functional tests.

@jasonheath
jasonheath merged commit bd9c43b into main Dec 16, 2025
32 of 33 checks passed
@jasonheath
jasonheath deleted the nh/remove_sla_from_readme branch December 16, 2025 11:20
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