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7 changes: 6 additions & 1 deletion documents/README.md
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---
description: >-
Discover the Catalog page in the BOPIS app, offering a comprehensive list of
products available for store pickup, along with inventory availability and
product details.
---

This document serves as a hub linking various user manuals for HotWax
Commerce, an omnichannel Order Management System integrating Shopify and
NetSuite.
Expand Down Expand Up @@ -465,4 +470,4 @@ potential of HotWax Commerce for your businesses.
<td><a href="https://app.gitbook.com/s/KnD8GkvnsEJKHaOGItyV/reports/netsuitesync">NetSuite Sync</a></td>
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8 changes: 5 additions & 3 deletions documents/store-operations/fulfillment/ship-orders.md
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Expand Up @@ -10,7 +10,7 @@ description: Discover the process to Fulfill orders from the Fulfillment App.

This page displays all outstanding orders brokered to this facility by the OMS and are ready to be fulfilled.

At the top of the page, the total number of queued orders are clearly displayed, providing an instant overview of the workload.
At the top of the page, the total number of queued orders is displayed, providing an instant overview of the workload.

Orders are arranged in a "First In, First Out" sequence by default. However, users have the option to filter them based on the shipping method to prioritize fulfillment. For instance, Same-day shipping orders can be prioritized by selecting the corresponding filter checkbox at the top of the page.

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{% endembed %}

1. Click the Print Picksheet function to generate the picksheet. This will create picklist of multiple orders to support wave-picking, ensuring pickers can pick items for all orders in one go.
2. In the Add Picker dialog box, enter the Picker Name or Employee ID to assign a picker. Adding Pickers can be used for performance-based commission distribution.
2. In the Assign Picker dialog box, enter the Picker Name or Employee ID to assign a picker.

{% hint style="info" %} Only the [pickers](https://docs.hotwax.co/documents/system-admins/administration/users/add-picker) linked to the facility will show on the Assign Picker dialog box. {% endhint %}
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isn't this configurable?


{% embed url="https://youtu.be/Yu384kR-7mU" %}
Video: Print picklist
{% endembed %}

{% hint style="success" %}
Users can create individual order's picklist by clicking on the order ID which will open a dropbox where the user can select the `Pick Orders` option to create the picklist for the individual order.
Users can create individual order's picklist by clicking on the order ID, which will open a dropbox where the user can select the `Pick Orders` option to create the picklist for the individual order.
{% endhint %}

3. The user can reprint the picklist by clicking on the `Print Picklist` button in the bottom right corner on the In Progress tab.
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7 changes: 5 additions & 2 deletions documents/system-admin/administration/users/add-picker.md
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Expand Up @@ -34,8 +34,11 @@ Video: Adding Pickers in Bulk

1. Navigate to the `user management app` of HotWax Commerce.
2. Open the user you want to make a `Picker` or [create a new user](create-user.md)
3. Go to the `Fulfillment card` tap and click on `show as a picker`.
4. Click on add facilities button, this will open a new form. Select the facility for which you want to add the picker.
3. Go to the `Fulfillment card` tab and toggle on `show as a picker`.
4. Click the 'Add Facilities' button; this will open a new form. Select the facility for which you want to add the picker.

{% hint style="warning" %} If a picker is not linked to the facility, the picker will not appear on the Assign Picker dialog box on the Fulfillment or BOPIS App. {% endhint %}

{% embed url="https://youtu.be/6BW4Hxi08N0" %}
Video: Adding Individual Pickers
{% endembed %}
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