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Kit index, cross-reference map

The kit has grown to 100+ files. This document is the index: by scenario, by file type, by federal law, by state. Use it to navigate when the kit feels too large to skim.

Find by scenario

For the patient's most common questions, jump straight to:

Scenario First read Then
I just got a stack of bills docs/START_HERE.md docs/DECISION_TREE.md
Where do I start with one specific bill? docs/DECISION_TREE.md The template the tree points to
What mistakes should I avoid? docs/ANTI_PATTERNS.md -
What outcomes are realistic? docs/COMMON_OUTCOMES.md -
What paperwork should I keep? docs/RECORDS_RETENTION.md -
Which LLM should I use? llm/compatibility.md llm/system_prompt.md
What does this acronym mean? references/glossary.md -
What's the FAQ? FAQ.md -
How do I contribute? CONTRIBUTING.md .github/ISSUE_TEMPLATE/

Find by file type

Rules (the methodology, 24 files)

Rule What it covers
rules/00_principles.md Three principles: price variation, negotiability, no-rationality
rules/01_never_pay_first.md The first move on every bill
rules/02_request_itemization.md Itemization request
rules/03_check_cpt_codes.md CPT coding verification
rules/04_no_surprises_act.md Federal NSA balance-billing prohibitions
rules/05_negotiate_fair_price.md Fair-price negotiation framework
rules/06_small_claims.md Small-claims court mechanics
rules/07_appeal_insurance_denial.md General insurance-denial appeals
rules/08_avoid_unneeded_care.md Cheapest dispute is the bill you don't have
rules/09_pricing_resources.md Pricing-transparency tools
rules/10_ground_ambulance.md NSA gap; state-by-state
rules/11_ppdr_walkthrough.md Federal PPDR for self-pay GFE disputes
rules/12_medicare_appeals.md Medicare 5-level appeal structure
rules/13_emtala.md Emergency-care anti-dumping
rules/14_hipaa_right_of_access.md Records access under 45 CFR § 164.524
rules/15_auto_med_pay.md Accident-related billing, hospital liens
rules/16_workers_comp.md Workers' comp balance-billing prohibition
rules/17_bankruptcy_and_medical_debt.md Bankruptcy as a tool of last resort
rules/18_tricare.md TRICARE for military beneficiaries
rules/19_va_community_care.md VA MISSION Act
rules/20_telehealth.md Telehealth billing patterns
rules/21_section_1557.md ACA civil rights and language access
rules/22_air_ambulance.md Air ambulance under NSA
rules/23_aca_marketplace.md Marketplace-plan appeal framework
rules/24_observation_status.md Medicare observation-status billing

Letter and complaint templates (30+ files)

Template When to use
letter_itemization_request.md First action against any unitemized bill
letter_request_eob.md EOB not received from insurer
email_biller_eob_requested.md Courtesy email to biller alongside EOB request
letter_records_request_hipaa.md HIPAA § 164.524 medical-records request
letter_initial_dispute.md After itemization, specific finding
letter_dispute_reply.md Provider replied without addressing substance
letter_30day_warning.md Escalation before small claims
letter_no_surprises_violation.md NSA balance-billing violation
letter_request_insurer_initiate_idr.md Demand plan initiate federal IDR
letter_good_faith_estimate_request.md Uninsured / self-pay GFE demand
letter_ppdr_initiate.md Self-pay PPDR submission when bill > GFE+$400
letter_insurance_appeal_erisa.md ERISA self-funded plan denial
letter_erisa_502c_penalty.md $110/day demand for plan-document non-production
letter_medicare_appeal.md Medicare Levels 1-2
letter_medicaid_appeal.md Medicaid MCO + state fair hearing
letter_dental_dispute.md Dental downcoding/bundling
letter_hardship_negotiation.md Correctly-billed but unaffordable
letter_negotiation_counter_offer.md UCC § 2-305 counter-offer with benchmark table
letter_fdcpa_validation.md Third-party collector validation
letter_credit_report_dispute_fcra.md Medical debt reported to a credit bureau
letter_ground_ambulance.md Two variants by state law
letter_financial_assistance_application.md IRS § 501(r) FAP for non-profit hospitals
letter_auto_med_pay.md 3 variants for accident-related billing
letter_wc_carrier_redirect.md Work-related injury payer redirect
letter_challenge_hospital_lien.md Statutory hospital lien on tort recovery
letter_subrogation_response.md Plan subrogation / reimbursement claim
small_claims_civil_warrant.md County-agnostic civil-warrant skeleton
encounter_combined_dispute.md Multi-provider encounter under NSA ancillary
attorney_intake_packet.md Two-page case summary for attorney consult
complaint_state_doi.md State insurance department complaint
complaint_cms_hpt.md Federal Hospital Price Transparency complaint
complaint_emtala.md CMS EMTALA complaint
complaint_hipaa_access.md HHS OCR HIPAA right-of-access complaint
complaint_irs_form_13909.md IRS Form 13909 tax-exempt org complaint

Reference files

Reference Use
references/laws_federal.md Federal-law cite source of truth
references/laws_state_*.md Per-state cite source of truth (36 states)
references/laws_state_template.md Template for new state packs
references/cpt_codes_em.md E/M coding documentation requirements
references/cpt_quick_reference.md High-frequency CPT/HCPCS codes
references/medicare_pfs_common.csv ~150 CPT/HCPCS rows at CY2025 national Medicare rates
references/ncci_pairs_common.csv NCCI unbundling pairs for the audit detector
references/hpt_mrf_format.md Reading a hospital's price-transparency MRF
references/mrf_vendor_adapters.md Four supported MRF formats and the kit's fetch adapter
references/doi_portals.md State DOI / AG portal directory (35 states) + federal
references/medical_debt_protection_by_state.md 15 states: credit reporting, interest cap, charity care, itemization
references/sol_by_state.md 50-state written-contract SOL table for medical-debt cases
references/irs_990_review.md Walkthrough of Schedule H Part I/V/VI for non-profit hospitals
references/spd_parsing_guide.md SPD extraction field set and use cases
references/phone_call_scripts.md Six scripts plus protocols and state recording laws
references/glossary.md All kit acronyms defined
references/resources.md External patient-advocacy resources

LLM operating files

File What it does
llm/system_prompt.md LLM persona and contract
llm/workflow.md 5-phase end-to-end process
llm/output_contracts.md Format requirements for LLM output
llm/compatibility.md LLM-by-LLM guidance
llm/QUICKSTART_short_context.md 7-stage load for under-32k models

Schemas

Schema What it describes
schemas/bill.toml One bill record
schemas/tracker.toml Master tracker CSV
schemas/action.toml Single action history entry
schemas/deduplication_rules.toml Follow-up-statement deduplication

Worked examples

Example Scenario
examples/walkthrough.md One session, three bills
examples/multi_encounter_walkthrough.md Two encounters, 7 bills, 3 sessions over 6 weeks
examples/insurance_denial_walkthrough.md ERISA denial through external IRO review
examples/small_claims_walkthrough.md Full small-claims filing

Scripts

Script Purpose
scripts/validate_tracker.py Validate tracker CSV against schemas
scripts/deadline_watch.py Overdue actions, response windows, SOL tracking by state
scripts/classify_rename_medical_bills.py Inbox intake: classify, rename, route to Billers/ or EOB/
scripts/restructure_to_billers_eob.py One-time migration from older providers/ layout
scripts/index_bills_and_claims.py Per-folder _bills.csv and _claims.csv via Azure OpenAI
scripts/match_claims_to_bills.py Link each EOB claim to a bill it adjudicates
scripts/fetch_price_benchmarks.py Per-folder _benchmarks.csv vs Medicare + MRF data
scripts/fetch_mrf.py Pull hospital MRF, extract per-CPT rate bands
scripts/audit_billing_errors.py Per-folder _audit.csv with NCCI / duplicate / modifier-25 / etc.
scripts/check_completeness.py Master tracker.csv: gates, encounters, state machine
scripts/draft_letters_by_state.py State-machine letter generator with all kit templates
scripts/parse_spd.py SPD PDF -> structured plan-profile JSON via Azure OpenAI
scripts/log_interaction.py Append-only action log producer (calls, mailings, responses)
scripts/bundle_evidence.py Per-dispute-group zip with MANIFEST.md for offsite backup
scripts/bundle_to_cloud.py Push bundles to encrypted offsite via rclone
scripts/analyze_self_pay_election.py Compare insurance vs NSA self-pay path per bill

Governance and meta

File Purpose
README.md Project overview
BUILD_PLAN.md Engineering roadmap
USER_STORIES.md User-value master
CHANGELOG.md Release notes per Keep a Changelog
FAQ.md Patient-facing questions
CONTRIBUTING.md PR guidelines
CODE_OF_CONDUCT.md Contributor Covenant 2.1
SECURITY.md Vulnerability reporting
LICENSE MIT
roadmap.json Structured feature roster

Find by federal law

Federal law Rule Template
No Surprises Act (42 U.S.C. § 300gg-111 et seq.) 04_no_surprises_act.md, 11_ppdr_walkthrough.md, 22_air_ambulance.md letter_no_surprises_violation.md
Hospital Price Transparency (45 CFR Part 180) 05_negotiate_fair_price.md, hpt_mrf_format.md complaint_cms_hpt.md
ERISA § 502(a) (29 U.S.C. § 1132(a)) 07_appeal_insurance_denial.md letter_insurance_appeal_erisa.md
UCC § 2-305 (open price term) 05_negotiate_fair_price.md letter_initial_dispute.md
FDCPA § 1692g (15 U.S.C. § 1692g) (built into the validation template) letter_fdcpa_validation.md
IRS § 501(r) (26 U.S.C. § 501(r)) (built into FAP application) letter_financial_assistance_application.md
EMTALA (42 U.S.C. § 1395dd) 13_emtala.md complaint_emtala.md
HIPAA right of access (45 CFR § 164.524) 14_hipaa_right_of_access.md complaint_hipaa_access.md
ACA Section 1557 (42 U.S.C. § 18116) 21_section_1557.md (adapt from OCR HIPAA template)
ACA appeal rights (45 CFR § 147.136) 23_aca_marketplace.md (adapt from ERISA appeal)
Medicare appeals (42 CFR § 405.940 et seq.) 12_medicare_appeals.md, 24_observation_status.md letter_medicare_appeal.md
Medicaid appeals (42 CFR § 438.402 et seq.) (built into template) letter_medicaid_appeal.md
TRICARE (10 U.S.C. § 1071-1110b) 18_tricare.md (adapt initial dispute)
VA MISSION Act (Pub. L. 115-182) 19_va_community_care.md (adapt initial dispute)

Find by state

State packs are at references/laws_state_<two-letter>.md. Each follows the same structure: intro callout, 12 numbered sections, quick reference, key advantages.

Currently shipped (36 states as of v0.12.0):

AL, AR, AZ, CA, CO, CT, FL, GA, IA, IL, IN, KS, KY, MA, MD, MI, MN, MO, MS, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI

Remaining 14 states (long tail, community PR territory):

AK, DE, HI, ID, LA, ME, MT, ND, NH, RI, SD, VT, WV, WY

Find by privacy/scope concern

  • PII boundary: the kit ships no patient data. Bills and trackers belong on the user's local machine; the .gitignore excludes them by default. SECURITY.md defines what's in vs out of scope.
  • State law disclaimer: verify any specific statute citation before mailing. State law changes; the kit's verification dates are noted in each state-pack header.
  • Legal advice boundary: the kit is methodology, not advice. For disputes over $10,000, ERISA federal court, EMTALA civil action, or suspected fraud, talk to a lawyer.
  • LLM-side privacy: see llm/compatibility.md for cloud vs local privacy notes.

Update cadence

Major versions ship as vX.Y.0. Patch fixes (e.g., a state-statute correction) ship as vX.Y.Z. State packs are dated in each file's intro paragraph; re-verify annually. Federal-law citations are dated in references/laws_federal.md.