v1.3.0

Now shows the location setting in the popup so you can easily tell if it is set to where you are working.

v1.2.0

Introducing New Computer Setup Autofill!

Now for most new computer setup cases you just have to enter the username, phone number, os type, and os version before saving the ticket. All other fields will be filled out for you. Just click on the extension icon, select New Computer Setup and give it a try.

All Features

• Adds a popup when clicking on the extension icon so you can select what kind of case you are making
• New Computer Setup case support - is everyone ready for arrival?
• extension icon is now only active when on a Salesforce page

Can you think of another type of ticket that should have a template like this? Let me know or submit an issue.

v1.1.0

Adds support for Help Desk Consultants

• adds Help Desk as a location option in the extension settings
• only fills Case Origin for Help Desk Consultants

Makes injected search script easier to read

• the function is no longer minified for easier maintenance

v1.0.2

Fix some stuff that was changed in Salesforce

v1.0.1

A couple tweaks to the code, nothing very exciting.

See README.md for more information about what this extension does and how to install and use it.

v1.0.0

Extension almost completely rewritten to work with the Salesforce-based ticketing system.

• Makes searching for customers by username easier
• Autofills fields that are always, or almost always the same

See README.md for more information about what this extension does and how to install and use it.

v0.2.0

• The extension will now warn you if you try to use it while Remedy is in Search mode.
• Autofill features can now be enabled or disabled in the extension settings.

Read about all the features in the README.md file.

v0.1.0

• Adds a shortcut for closing a ticket.

Read about all the features in the README.md file.

v0.0.3

Add documentation in README.md

v0.0.2

Initial Release