Skip to content
Open
Show file tree
Hide file tree
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
214 changes: 106 additions & 108 deletions content/administration/odoo_online.rst
Original file line number Diff line number Diff line change
Expand Up @@ -2,168 +2,166 @@
Odoo Online
===========

`Odoo Online <https://www.odoo.com/trial>`_ provides private databases which are fully managed and
hosted by Odoo. It can be used for long-term production or to test Odoo thoroughly, including
customizations that don't require code.
`Odoo Online <https://www.odoo.com/trial>`_ offers private databases hosted and managed by Odoo.
Odoo Online databases can be accessed using any web browser and do not require a local installation.
They can be used for long-term production or to thoroughly test Odoo, including customizations that
do not require custom code.

.. tip::
To quickly try out Odoo, shared `demo databases <https://demo.odoo.com>`_ are available for
testing. No registration is required; however, each database is only available for a few hours.

.. note::
Odoo Online is incompatible with custom modules or the Odoo App Store.
Odoo Online is incompatible with custom modules or modules from the `Odoo Apps Store
<https://apps.odoo.com/apps>`_.

Odoo Online databases are accessed using any web browser and do not require a local installation.
.. _odoo-online/database-manager:

To quickly try out Odoo, shared `demo <https://demo.odoo.com>`_ instances are available. No
registration is required, but each instance only lives for a few hours.
Database manager
================

.. _odoo_online/database-management:
To manage an Odoo Online database, open to the `database manager
<https://www.odoo.com/my/databases>`_ and sign in as the database administrator.

Database management
===================
.. _odoo-online/domain-names:

To manage a database, go to the `database manager <https://www.odoo.com/my/databases>`_ and sign in
as the database administrator.
Domain names
------------

All the main database management options are available by clicking the database name, except the
upgrade option, which can be accessed by clicking the **arrow in a circle** icon next to the
database name. It is only displayed if an upgrade is available.
:doc:`Configure a custom domain name <../applications/websites/website/configuration/domain_names>`
by selecting a database and clicking :icon:`fa-globe` :guilabel:`Domain Names`.

.. image:: odoo_online/database-manager.png
:alt: Accessing the database management options
.. tip::
:ref:`Register a domain name for free <domain-name/register>`.

- :ref:`odoo_online/upgrade`
- :ref:`odoo_online/duplicate`
- :ref:`odoo_online/rename`
- :ref:`odoo_online/download`
- :ref:`odoo_online/domains`
- :ref:`odoo_online/tags`
- :ref:`odoo_online/delete`
- :ref:`odoo_online/contact-support`
- :ref:`odoo_online/users`
- :ref:`odoo_online/web-services`
.. _odoo-online/tags:

.. _odoo_online/upgrade:
Tags
----

Upgrade
=======
Add tags to identify and sort databases by selecting a database and clicking :icon:`fa-tags`
:guilabel:`Tags`. In the dialog box, enter a tag, click the :icon:`fa-plus-circle`
(:guilabel:`plus`) button, and click :guilabel:`Save`.

Trigger a database upgrade.
.. tip::
Search for tags in the :icon:`fa-search` search bar at the top right.

.. seealso::
For more information about the upgrade process, check out the :ref:`Odoo Online upgrade
documentation <upgrade-request-test>`.
.. _odoo-online/hide:

.. _odoo_online/duplicate:
Hide
----

Duplicate
=========
Permanently hide the database from the database manager by selecting it and clicking
:icon:`fa-eye-slash` :guilabel:`Hide`. In the dialog box, click :guilabel:`Yes, I don't need it
anymore`.

Create an exact copy of the database, which can be used to perform testing without compromising
daily operations.
.. Note::
It is possible to access a hidden database through its URL.

.. important::
- By checking :guilabel:`For testing purposes`, all external actions (emails, payments, delivery
orders, etc.) are disabled by default on the duplicated database.
- Duplicated databases expire automatically after 15 days.
- A maximum of five duplicates can be made per database. Under extraordinary circumstances,
contact `support <https://www.odoo.com/help>`_ to raise the limit.
.. _odoo-online/manage:

.. _odoo_online/rename:
Manage
------

Rename
======
Access all other database management options by selecting it and clicking :icon:`fa-gears`
:guilabel:`Manage`.

Rename the database and its URL.
Switch plans
~~~~~~~~~~~~

.. _odoo_online/download:
Switch `pricing plans <https://www.odoo.com/pricing>`_ by clicking :guilabel:`Switch` under the
desired plan.

Download
========
.. _odoo-online/upgrade:

Upgrade
~~~~~~~

Download a ZIP file containing a backup of the database.
Launch a :ref:`database upgrade <upgrade-request-test>` by clicking :guilabel:`Upgrade`.

.. note::
- Databases are backed up daily as per the `Odoo Cloud Hosting SLA
<https://www.odoo.com/cloud-sla>`_.
- If the :guilabel:`Download` option is disabled, it means your database is too large to be
downloaded through this method. In this case, please contact `Odoo Support
<https://www.odoo.com/help>`_ to request an alternative download solution.
This option is only displayed when an upgrade is available.

.. _odoo_online/domains:
.. _odoo-online/rename:

Domain names
============
Rename
~~~~~~

Use a custom :doc:`domain name </applications/websites/website/configuration/domain_names>` to
access the database via another URL.
Rename and change the URL of a database by clicking :guilabel:`Rename`. In the dialog box, enter a
:guilabel:`New name` and click :guilabel:`Rename`.

.. tip::
You can :ref:`register a domain name for free <domain-name/register>`.
.. _odoo-online/duplicate:

.. _odoo_online/tags:
Duplicate
~~~~~~~~~

Tags
====
Create a copy of the database by clicking :guilabel:`Duplicate`. In the dialog box, enter a
:guilabel:`New name` and click :guilabel:`Duplicate`.

Add tags to easily identify and sort your databases.
.. important::
- By default, the :guilabel:`For testing purposes` option is enabled. It disables all external
actions (emails, payments, delivery orders, etc.) on the duplicated database.
- Duplicates expire after 15 days.
- A maximum of five duplicates can be created per database. Under extraordinary circumstances,
contact `Odoo Support <https://www.odoo.com/help>`_ to extend the limit.

.. tip::
You can search for tags in the search bar.
.. _odoo-online/download:

.. _odoo_online/delete:
Download a backup
~~~~~~~~~~~~~~~~~

Delete
======
Download a ZIP file containing a database backup by clicking :guilabel:`Download Backup`.

Delete a database instantly.
.. note::
- Databases are backed up daily as per the `Odoo Cloud Hosting SLA
<https://www.odoo.com/cloud-sla>`_.
- If the :guilabel:`Download Backup` option is disabled, it means the database is too large to be
downloaded using the database manager. Contact `Odoo Support <https://www.odoo.com/help>`_ to
request an alternative download solution.

.. danger::
Deleting a database means that all data is permanently lost. The deletion is instant and applies
to all users. It is recommended to create a backup of the database before deleting it.
.. _odoo-online/activity-logs:

Carefully read the warning message and only proceed if the implications of deleting a database are
fully understood.
View admin activity logs
~~~~~~~~~~~~~~~~~~~~~~~~

.. image:: odoo_online/delete.png
:alt: The warning message displayed before deleting a database
View the logs of all actions taken by Odoo employees or the database administrator on the database
by clicking :guilabel:`View Admin Activity Logs`.

.. note::
- Only an administrator can delete a database.
- The database name is immediately made available to anyone.
- Deleting a database if it has expired or is linked to a subscription is impossible. In that
case, contact `Odoo Support <https://www.odoo.com/help>`_.

.. _odoo_online/contact-support:
Actions taken by Odoo employees are typically the result of requests submitted to Odoo support,
done within the context of a quick start project, or necessary to maintain the database.

Contact us
==========
.. _odoo-online/transfer-ownership:

Access the `Odoo.com support page <https://www.odoo.com/help>`_ with the database's details already
pre-filled.
Transfer ownership
~~~~~~~~~~~~~~~~~~

.. _odoo_online/users:
Create a support ticket to request a database ownership transfer by clicking :guilabel:`Transfer
Ownership`.

Invite / remove users
=====================
.. _odoo-online/delete:

To invite users, fill out the new user's email address and click :guilabel:`Invite`. To add multiple
users, click :guilabel:`Add more users`.
Delete
~~~~~~

.. image:: odoo_online/invite-users.png
:alt: Inviting a user on a database
Delete the database and close its related subscription by clicking :guilabel:`Delete`. In the dialog
box, click :guilabel:`Delete`.

To remove users, select them and click :guilabel:`Remove`.
.. danger::
All the database's data will be deleted instaneously for all users and **cannot be restored**. It
is recommended to :ref:`download a backup <odoo-online/download>` before deleting a database.

.. seealso::
- :doc:`/applications/general/users`
- :doc:`odoo_accounts`
.. note::
After deletion, the database's name becomes available to anyone.

.. _odoo_online/web-services:
.. _odoo-online/web-services:

Web Services
Web services
============

In order to programmatically retrieve the list of the databases displayed in the
`database manager <https://www.odoo.com/my/databases>`_, call the method ``list`` of the model
``odoo.database`` via an :doc:`external JSON-2 API </developer/reference/external_api>` call.
To retrieve a list of all databases displayed under the `database manager
<https://www.odoo.com/my/databases>`_ programmatically, call the `list` method of the
`odoo.database` model via an :doc:`external JSON-2 API <../developer/reference/external_api>` call.

.. example::
.. code:: python
Expand Down
Binary file not shown.
Binary file removed content/administration/odoo_online/delete.png
Binary file not shown.
Binary file not shown.
2 changes: 1 addition & 1 deletion content/applications/studio/automated_actions/webhooks.rst
Original file line number Diff line number Diff line change
Expand Up @@ -36,7 +36,7 @@ Create a webhook in Odoo

.. important::
Before implementing a webhook in a live database, configure and test it using a :ref:`duplicate
database <odoo_online/database-management>` to ensure the webhook performs as intended.
database <odoo-online/duplicate>` to ensure the webhook performs as intended.

.. tip::
:ref:`Activating developer mode <developer-mode>` before creating up a webhook gives greater
Expand Down