CORAQ is an open-source initiative to provide conversational access to authoritative resources, with a focus on regulated health information such as electronic Product Information (ePI) for medicines.
Accessing reliable health information is often difficult for elderly citizens and people with limited digital skills. CORAQ explores voice-first and telephone channels to reduce barriers and ensure inclusivity. Unlike generic “talk with your docs” tools, CORAQ enforces:
- Single-source fidelity: answers always grounded in one authoritative document, with inline citations.
- Conversational Profiles: resources explicitly declare the types of questions they can answer (factual, procedural, conceptual, analytical).
- Inclusive channels: chat, smart speakers, and telephone access.
- Spain: collaboration with AEMPS and civic centres in Madrid.
- Italy: collaboration with AIFA and the University of Turin.
- United Kingdom (Wales): collaboration with MHRA and Cardiff University.
- Users: elderly citizens (65+) in Spanish, Italian, and English. Approx. 150–180 participants across three pilots.
- Open-source software components (Apache 2.0).
- Open datasets and documentation (CC-BY).
- Usability evaluation reports and best-practice guidelines.
- Policy briefs for European regulators and stakeholders.
CORAQ contributes to the Next Generation Internet Commons by creating portable, reproducible, and standards-aligned tools for conversational access to regulated information. All results will be openly shared through GitHub, Zenodo, and NGI fora.
CORAQ is currently at the proposal stage within the NGI Zero Commons Fund framework. This repository will host code, documentation, and updates as the project progresses.
- Code: Apache License 2.0
- Documentation & datasets: Creative Commons Attribution 4.0 (CC-BY 4.0)