Skip to content

Conversation

Alessandro-Laregina
Copy link
Collaborator

Short description

This PR enables the "Chiedi aiuto in chat" functionality with predefined Zendesk categories and conditional rendering of additional data based on the presence of a trace ID or backend error codes.

List of changes proposed in this pull request

  • Integrated first-level Zendesk tag for the related feature
  • Set the correct Zendesk subcategory
  • Added second-level tag corresponding to the specific notification issue
  • Implemented conditional logic for additional data:
    • If available, show only the traceId
    • If traceId is not available but backend error codes exist, show the list of code values
    • If neither is available, do not show any additional data

How to test

  1. Open the generic error screen and verify that the bottom sheet is shown
  2. Check that the "Chiedi aiuto in chat" button appears and works correctly in the bottom sheet

Copy link
Contributor

PR Title Validation for conventional commit type

All good! PR title follows the conventional commit type.

Copy link
Contributor

github-actions bot commented Oct 15, 2025

Jira Pull Request Link

This Pull Request refers to Jira issues:

Copy link

codecov bot commented Oct 15, 2025

Codecov Report

❌ Patch coverage is 68.96552% with 9 lines in your changes missing coverage. Please review.
✅ Project coverage is 59.61%. Comparing base (e9febc0) to head (49716d9).
⚠️ Report is 9 commits behind head on master.

Files with missing lines Patch % Lines
...pn/aar/components/errors/SendAARErrorComponent.tsx 46.66% 8 Missing ⚠️
ts/features/pn/aar/store/selectors/index.ts 92.30% 1 Missing ⚠️
Additional details and impacted files

Impacted file tree graph

@@            Coverage Diff             @@
##           master    #7481      +/-   ##
==========================================
+ Coverage   59.59%   59.61%   +0.01%     
==========================================
  Files        1830     1830              
  Lines       39518    39557      +39     
  Branches     9119     9069      -50     
==========================================
+ Hits        23552    23580      +28     
- Misses      15885    15907      +22     
+ Partials       81       70      -11     
Files with missing lines Coverage Δ
ts/features/zendesk/store/actions/index.ts 100.00% <ø> (ø)
ts/utils/supportAssistance.ts 93.15% <100.00%> (+0.09%) ⬆️
ts/features/pn/aar/store/selectors/index.ts 97.72% <92.30%> (+3.13%) ⬆️
...pn/aar/components/errors/SendAARErrorComponent.tsx 61.90% <46.66%> (-29.77%) ⬇️

... and 22 files with indirect coverage changes


Continue to review full report in Codecov by Sentry.

Legend - Click here to learn more
Δ = absolute <relative> (impact), ø = not affected, ? = missing data
Powered by Codecov. Last update e9febc0...49716d9. Read the comment docs.

🚀 New features to boost your workflow:
  • ❄️ Test Analytics: Detect flaky tests, report on failures, and find test suite problems.
  • 📦 JS Bundle Analysis: Save yourself from yourself by tracking and limiting bundle sizes in JS merges.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Projects

None yet

Development

Successfully merging this pull request may close these issues.

1 participant