Simple but effective solution to provide support. Due to its lightweight construction, it fits into any project. In addition, it offers a wide range of configuration options from the start and is therefore suitable for any area.
- Highly configurable
- auto closing
- file upload support
- permission support
- ticket categories
- priority
- easy to customize
- uuid support
- declare ticket reference
- multiple language support
Ticket list:
Ticket creation:
Ticket show:
- Improve documentation
- tailwind and vue frontend
- admin ticket scaffold
- unit tests
- uuid:
- rule,
- migrations
- controller stuff
You can install the package via composer:
composer require rexlmanu/laravel-ticketsAfter the installation
php artisan vendor:publish --provider=RexlManu\LaravelTickets\LaravelTicketsServiceProviderCurrently the views are only implemented for bootstrap. After publishing, you should implement the layouts.
The trait HasTickets should be added to the user model
use RexlManu\LaravelTickets\Traits\HasTickets;
class User
{
use HasTickets; // important for laravel-tickets
}The ticket routes can be implemented via the macro
use Illuminate\Routing\Controller;
use RexlManu\LaravelTickets\Controllers\TicketControllable;
class TicketController extends Controller {
use TicketControllable;
}
Route::tickets( TicketController::class );For ticket referneces
use Illuminate\Database\Eloquent\Model;
use RexlManu\LaravelTickets\Interfaces\TicketReference;
use RexlManu\LaravelTickets\Traits\HasTicketReference;
class ExampleModel extends Model implements TicketReference {
use HasTicketReference;
// Check if user has access to this model
function hasReferenceAccess() : bool {
return request()->user()->user_id == $this->user_id;
}
}Add this model to the list of reference models now and Then you should see this model as reference
Config: All points of the configuration are documented.
composer testPlease see CONTRIBUTING for details.
If you discover any security related issues, please email [email protected] instead of using the issue tracker.
The MIT License (MIT). Please see License File for more information.