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Ask people to send their local file when reporting errors#20

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axelboc merged 1 commit into
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Apr 17, 2026
Merged

Ask people to send their local file when reporting errors#20
axelboc merged 1 commit into
mainfrom
report

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@axelboc

@axelboc axelboc commented Apr 17, 2026

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We get error reports mostly for local files, typically because they are malformed. Unfortunately, people tend to leave the email template as is and don't provide us with the file — we have to reply to ask for the file, and even then, people rarely reply.

I'm hoping that this little paragraph at the top of the email template will trigger a bit more forethought from users.

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@axelboc axelboc merged commit cc30af4 into main Apr 17, 2026
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@axelboc axelboc deleted the report branch April 17, 2026 08:44
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