graph TD
subgraph "User Interaction"
A[Customer visits the Smart Web Interface] --> B{How to Interact?};
B -->|Browse & Type| C[React.js Frontend];
B -->|Speak a Command| D[Voice Assistant captures audio];
end
subgraph "Backend Processing & AI"
C --> E[User action is sent to Backend API];
D -- "Converts speech-to-text" --> F[Web Speech API];
F --> E[Text command is sent to Backend API];
E -- "Requests product suggestions" --> G[AI-Powered Shopping Assistant];
G -- "Scrapes web for trends & data" --> H[Python: BeautifulSoup/Scrapy];
H -- "Sends data back" --> G;
G -- "Generates hyper-personalized recommendations" --> E;
E -- "Sends results to frontend" --> C;
end
subgraph "Product Visualization & Purchase"
C -- "Displays recommendations to user" --> I{User sees a product of interest};
I --> J[User clicks 'View in AR/VR'];
J -- "Initiates 3D rendering" --> K[AR/VR Module: A-Frame / Three.js];
K -- "Renders interactive 3D model" --> L[User visualizes product in their space];
L --> M{Decision Time};
M -- "I like it!" --> N[Add to Cart & Checkout via React Interface];
M -- "Not for me" --> C;
end
style A fill:#0071ce,stroke:#333,stroke-width:2px,color:#fff
style N fill:#76c843,stroke:#333,stroke-width:2px,color:#fff
In today’s fast-paced, digital-first world, customer experience is the ultimate competitive edge. With limitless options available at their fingertips, modern shoppers expect seamless, intuitive, and highly personalized interactions—whether online, via mobile, or in physical stores.
Our project for the Sparkathon Walmart Hackathon leverages emerging technologies to reimagine the future of retail and elevate customer engagement to new heights.
Reimagining customer experience with emerging technologies
We propose a multi-modal customer engagement system that brings together:
- 🤖 AI-Powered Shopping Assistant – for hyper-personalized recommendations and real-time suggestions using web scraping and NLP.
- 🖼️ AR/VR Experience – enabling customers to visualize products in a 3D/immersive space before purchasing.
- 🎙️ Voice Assistant – to enable natural, conversational interactions with the shopping system.
- 💻 Smart Web Interface – a seamless React-based frontend for browsing and interaction.
| Component | Technology Used |
|---|---|
| Frontend | React.js |
| Web Scraping for Recommendations | Python + BeautifulSoup/Scrapy |
| Backend API | Node.js + Express.js |
| Voice Assistant | JavaScript + Web Speech API |
| AR/VR Integration | A-Frame / Three.js |
| Hosting | [Optional: Vercel / Netlify / Render] |
- 🎨 Solanki Sarkar – Frontend (React.js), UI/UX, Web Scraping for product suggestions
- 🧠 Tirthankar Pal – Backend APIs and Database (Express.js)
- 🎤 Samridhha Haldar – Voice Assistant Integration
- 🕶️ Ritik Maurya – AR/VR Feature Implementation
- 🔍 Personalized Product Discovery: Get real-time suggestions based on trending data and user interests.
- 🗣️ Conversational Shopping: Use voice commands to explore, add to cart, and check out.
- 🛒 Immersive Preview: View products in AR/VR to make better-informed decisions.
- ⚡ Unified UI: Clean, responsive interface built for intuitive user journeys.
- Integration with Walmart APIs for real inventory and pricing data
- Advanced ML-based recommendation engines
- In-store AR navigation and checkout
- Multi-language support for inclusivity
-
Clone the repository
git clone https://github.com/solanki505/Reimagining-customer-experience- -
Frontend
cd frontend
npm install
npm startWalmart's commitment to ultra-personalized shopping experiences and technology-driven transformation served as a major inspiration for this project. We aim to build upon that vision by designing a solution that is intuitive, scalable, and delightful to use.
“Build technology that makes shopping feel effortless, engaging, and deeply relevant.”