Feature/jsm customer request tools#1241
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deniszagitov wants to merge 5 commits into
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Add MCP support for Jira Service Management customer request flow. - add request type, request field, and customer request models - add customer request mixin to JiraFetcher - expose JSM request type and customer request tools in Jira server - add unit and server tests for the new JSM flow
Normalize select-like request fields from request type metadata. Add preflight validation and trace-friendly JSM error reporting. Extend regression coverage and refresh Jira tool count expectation.
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This pull request has been automatically marked as stale because it has not had recent activity for 14 days. It will be closed if no further activity occurs. Please leave a comment or remove the 'stale' label if you believe this PR is still relevant. Thank you for your contributions! |
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Hi @sooperset, this tiny PR is still relevant and actively used. |
Add attach_temporary_files and attachment handling to CustomerRequestsMixin so files can be uploaded via the ServiceDesk temporary attachment store and attached to a created request. Expose an attachments parameter on the jira_create_customer_request tool accepting a JSON array of {filename, mime_type, base64} objects. Attachment failures are recorded as warnings without breaking request creation.
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Description
This PR adds Jira Service Management customer request tools to the Jira MCP server, allowing clients to list available request types, inspect request type fields, and create customer requests through MCP.
It also hardens customer request creation by validating visible required fields, normalizing select-like and multi-value payloads, and retrying without raiseOnBehalfOf when on-behalf request creation is rejected by the API.
Fixes: N/A
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