Skip to content

feat: document support policy #2992

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Open
wants to merge 2 commits into
base: main
Choose a base branch
from
Open
Show file tree
Hide file tree
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
34 changes: 34 additions & 0 deletions docs/sdks/support.mdx
Original file line number Diff line number Diff line change
@@ -0,0 +1,34 @@
---
sidebar_label: SDK Support Policy
title: SDK Support Policy
slug: /sdks/support
keywords:
- owner:tore
last_update:
date: 2025-05-12
---

To ensure the security, performance, and reliability of our SDKs, we only provide official support for SDK versions that are less than **one year old** from their release date, unless otherwise specified (some updates may require a different timeline or migration path).

## Supported Versions

- We provide support (bug reports, issue investigation, and compatibility assistance) for SDK versions released **within the past 12 months**.
- Versions older than one year are considered **unsupported**. While they may continue to function, we do not guarantee their behavior or compatibility with our backend services.
- We strongly recommend upgrading to the latest version to benefit from new features, performance improvements, and critical fixes.

## Versioning and Releases

- All SDKs follow [Semantic Versioning (SemVer)](https://semver.org/), using the format `MAJOR.MINOR.PATCH`, **unless otherwise specified**.
- **MAJOR**: breaking changes
- **MINOR**: backwards-compatible new features
- **PATCH**: backwards-compatible bug fixes
- Release notes are published in the GitHub Releases section of each SDK’s repository. These notes contain details on changes, improvements, and upgrade instructions.

## Open Source and Community Contributions

- All SDKs are open source and licensed under the [ISC License](https://opensource.org/licenses/ISC), allowing developers to freely use, modify, and distribute them.
+- We welcome and encourage community contributions.

## Need Help?

For help with upgrading, reviewing release notes, or contributing, please refer to the SDK’s GitHub repository or reach out in [Slack](https://statsig.com/slack).
10 changes: 9 additions & 1 deletion sidebars.ts
Original file line number Diff line number Diff line change
Expand Up @@ -981,9 +981,17 @@ const sidebars: SidebarsConfig = {
],
},
"server/deprecation-notices",
"http-api",
"sdks/support",
],
},
{
type: "category",
label: "HTTP API",
collapsed: true,
items: [
"http-api",
]
},
{
type: "category",
label: "Console API",
Expand Down