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first draft #692

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31bd5e9
first draft
FernandoWix Apr 18, 2023
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rewrite
FernandoWix Jul 12, 2023
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FernandoWix Jul 30, 2023
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33 changes: 33 additions & 0 deletions wix-bookings/guides/Wix Bookings Life Cycle.md
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# Wix Bookings Lifecycle

To manage bookings, a life cycle status is used to track their progression through different stages. This status is essential for controlling the possible actions that can be taken, such as confirming a pending booking. By utilizing this life cycle status, the system effectively regulates the booking process from start to finish.

A booking can go through checkout for payment or have no payment, in any case, the validation occurs through [Confirm or decline](https://dev.wix.com/api/rest/wix-bookings/confirmation/confirm-or-decline-booking), where availability, payment and the need for business confirmation are checked.

A booking does not need payment to be confirmed, but payment will make sure that the booking is confirmed, even in a case of `DOUBLEBOOKING`, another way of allowing `DOUBLEBOOKING` is passing `skipAvailability` as `true` when creating the booking.
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This sentence is not organized well. Please try to rewrite. Here are some things to keep in mind:

  • "A booking does not not need payment to be confirmed" ... First talk about confirming as part of the lifecycle. What does it mean when something is confirmed?
  • Maybe put this paragraph under a heading called "Confirming bookings" or something like that? In tech writing, headings and bullets are our friends. Use them a lot. No one wants to just read paragraphs and paragraphs of flowing text - they want what we call "Signposts" ... things that catch the readers' eyes and help them decide if they need to read the paragraph or not.
  • You have a tendency to throw in code-voiced objects/properties/values instead of first explaining things in regular language. It clutters the virtual page and makes it harder to read. So just talk about double bookings (not the status DOUBLEBOOKING and talk about "disabling availability checks" or "skipping availability checks" instead of "passing skipAvailability as true" ... we're in an article, not in the actual reference. You can always add a link to the place in the reference to the actual status/property either in the API Ref or in the Terminology glossary ... but the words should be regular language.
    -This is not structured as a sentence. Every sentence should have a subject, a verb and usually also an object. Please learn about these things - here is a site that might be helpful but I'm sure you can find other sites: https://ecampusontario.pressbooks.pub/cs050academicwritingandgrammar/chapter/subjects-and-verbs/#:~:text=Every%20complete%20sentence%20has%20both,sentence%20says%20about%20the%20subject.


The following table describes all the possible status for a booking:
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statuses


| Status | Definition |
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I am not reviewing every single word in the table. I will need to see the entire article again. I will just give you some quick comments. But realize that it's not a full review on the table.

|---------------|-------------------------|

| `CREATED` | The booking has been created, but doesn't yet appear in the business calendar.
The first step and status of a booking is created, it can be used for checkout or processed without it.
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This is not a sentence - it should be two sentences or rewritten to be one sentence. I think if you ran every sentence through ChatGPT you'd be in a better place.
I do not understand what this means: "it can be used for checkout or processed without it."
Do we always say "business calendar?" Can we just always say "calendar?"
I don't understand what "the first step and status" means, can be worded better.

You can create a booking with [Create booking](https://dev.wix.com/api/rest/wix-bookings/bookings-v2/create-booking)
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In REST, the endpoints are capitalized so it would be Create Booking.

Also you are missing a period at the end of the sentence.

| `CONFIRMED` | The site owner has confirmed the booking and it appears in the business calendar.
+ You can manually confirm a booking from pending with [Confirm Booking](https://dev.wix.com/api/rest/wix-bookings/bookings-v2/confirm-booking).
+ Bookings are automatically confirmed when the [service](https://dev.wix.com/api/rest/wix-bookings/services/service/create-service) is configured to do so and the eCommerce order (coming soon) has been approved. An automatic confirmation includes checking the slot's or schedule's availability.
+ Bookings are also automatically confirmed if `skipBusinessConfirmation` is passed as `true` when creating the booking, `false` is default.
| `PENDING` | The booking is waiting to be confirmed or declined by the owner and is displayed in the business calendar.
You can't manually set bookings as `PENDING` via an API.
Bookings are automatically set as `PENDING` when an eCommerce order related to the booking has been created (coming soon).
| `WAITING_LIST` | The booking is pending on a waiting list.
You must use the [Waitlist APIs](https://dev.wix.com/api/rest/wix-bookings/waitlist/introduction)
to create bookings in status `WAITING_LIST`. You can't change a booking's status from `CREATED` to `WAITING_LIST` with the Bookings V2 APIs.
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"You can't change a booking's status from CREATED to WAITING_LIST with the Bookings V2 APIs."

Huh? Is this a limitation for now? This should be in the Intro "Before you begin" section also. As is written in our guidelines in the cafe, step 6: "The section helps us inform app developers and Velo users about missing or unexpected functionality. It's important to do this before they start working. This way they won’t get stuck in the middle of their project."

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adding to before you begin for BV2

| `DECLINED` | The booking has been declined by the site owner.
+ You can manually decline a booking with
[Decline Booking](https://dev.wix.com/api/rest/wix-bookings/bookings-v2/decline-booking).
+ Bookings are automatically declined when an eCommerce order has been
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You forgot your "coming soon"

declined or a double booking happened for free bookings.
| `CANCELED` | The booking has been canceled by the site owner or the customer.
You can cancel bookings with [Cancel Booking](https://dev.wix.com/api/rest/wix-bookings/bookings-v2/cancel-booking).