Support-tickets-activepieces

Purpose: Automate creation, tracking, and updates of customer support tickets.

Key Features

• Auto-create tickets from forms, email, or API triggers
• Update ticket status: Open / In Progress / Resolved / Closed
• Assign tickets to team members
• Track ticket history and comments
• Real-time notifications on ticket changes
• Tech & Tools
• Activepieces – Workflow automation
• API integrations – Connect with CRM, Slack, Email, etc.
• Database – Store ticket data & history
• Quick Setup

Clone the repo:

git clone <repo_url>

Configure environment variables (API keys, webhooks). Import workflow into Activepieces. Test with sample tickets.

Contribution

• Fork → - Branch → - Commit → - Pull Request