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fix(source-zendesk-chat): Handle 404 errors for deleted records #67607

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493b01d
fix(source-zendesk-chat): Handle 404 errors for deleted records
devin-ai-integration[bot] Oct 10, 2025
b03b17c
chore(source-zendesk-chat): Bump version to 1.2.21 and fix migration …
devin-ai-integration[bot] Oct 10, 2025
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8 changes: 8 additions & 0 deletions airbyte-integrations/connectors/source-zendesk-chat/manifest.yaml
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Original file line number Diff line number Diff line change
Expand Up @@ -116,6 +116,10 @@ definitions:
error_handler:
type: DefaultErrorHandler
description: The default error handler
response_filters:
- http_codes: [404]
action: IGNORE
error_message: "Record not found (likely deleted). Skipping."
backoff_strategies:
- type: WaitTimeFromHeader
header: Retry-After
Expand Down Expand Up @@ -247,6 +251,10 @@ definitions:
error_handler:
type: DefaultErrorHandler
description: The default error handler
response_filters:
- http_codes: [404]
action: IGNORE
error_message: "Record not found (likely deleted). Skipping."
backoff_strategies:
- type: WaitTimeFromHeader
header: Retry-After
Expand Down
2 changes: 1 addition & 1 deletion airbyte-integrations/connectors/source-zendesk-chat/metadata.yaml
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Expand Up @@ -10,7 +10,7 @@ data:
connectorSubtype: api
connectorType: source
definitionId: 40d24d0f-b8f9-4fe0-9e6c-b06c0f3f45e4
dockerImageTag: 1.2.20
dockerImageTag: 1.2.21
dockerRepository: airbyte/source-zendesk-chat
documentationUrl: https://docs.airbyte.com/integrations/sources/zendesk-chat
githubIssueLabel: source-zendesk-chat
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4 changes: 2 additions & 2 deletions docs/integrations/sources/zendesk-chat-migrations.md
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@@ -1,7 +1,7 @@
import MigrationGuide from '@site/static/_migration_guides_upgrade_guide.md';

# Zendesk Chat Migration Guide

import MigrationGuide from '@site/static/_migration_guides_upgrade_guide.md';

## Upgrading to 1.0.0

The Live Chat API [changed its URL structure](https://developer.zendesk.com/api-reference/live-chat/introduction/) to use the Zendesk subdomain.
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2 changes: 2 additions & 0 deletions docs/integrations/sources/zendesk-chat.md
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Expand Up @@ -84,6 +84,8 @@ The connector is restricted by Zendesk's [requests limitation](https://developer
| Version | Date | Pull Request | Subject |
|:--------|:-----------|:---------------------------------------------------------|:-----------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| 1.2.20 | 2025-10-07 | [67238](https://github.com/airbytehq/airbyte/pull/67238) | Update dependencies |
| 1.2.21 | 2025-10-10 | [67607](https://github.com/airbytehq/airbyte/pull/67607) | Handle 404 errors for deleted records in chats and agent_timeline streams |

| 1.2.19 | 2025-09-30 | [66845](https://github.com/airbytehq/airbyte/pull/66845) | Update dependencies |
| 1.2.18 | 2025-09-24 | [66459](https://github.com/airbytehq/airbyte/pull/66459) | Update dependencies |
| 1.2.17 | 2025-09-09 | [65491](https://github.com/airbytehq/airbyte/pull/65491) | Update dependencies |
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