[SSL] document Enterprise opt-out process for backup certificates - #33225
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Preview URL: https://b3d572bf.preview.developers.cloudflare.com Files with changes (up to 15) |
🚀 Deploying Preview to Cloudflare 🚀Preview URL: https://dee-3827-backup-cert-opt-out.previews.developers.cloudflare.com (commit 508ebd4)This URL reflects your latest Preview deploymentPreview Deployments by commit
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| | Availability | Yes | Yes | Yes | Yes | | ||
| | Can opt out? | No | No | No | Yes | | ||
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| ## Opt out |
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This addition makes sense. I do think we should tighten the wording a bit. “Contact Cloudflare Support” feels broader than what we probably mean here, especially since the linked Support page is generic and says Support cannot make configuration or account changes on a customer’s behalf. If the intended path is to open a support case to request opt-out, I’d suggest saying that directly. For example: “Enterprise customers can request backup certificate opt-out by opening a support case.” We could also add a short note that opting out removes backup-certificate redundancy.
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[AI] Good point — I've tightened the wording to say "request to opt out by opening a support case" and added a note that opting out removes backup-certificate redundancy. Updated in commit 508ebd4.
baubuchon-cf
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LGTM. Tightened wording addresses the earlier concern about the generic "Contact Support" phrasing and link. Enterprise-only opt-out and the redundancy note both check out. Approving.
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Adds an
## Opt outsection to the backup certificates page explaining that Enterprise customers need to contact Cloudflare Support to disable backup certificates.DEE-3827