Add IPP plugin status tags to ZenDesk

[iamgabrielma]

Closes: #7994

Description

With this PR, we'll be sending extra tags to ZenDesk that reflect the plugin status of woocommerce-gateway-stripe and woocommerce-payments plugins. There are 3 tags for each plugin:

• _installed_and_activated
• _installed_and_not_activated
• _not_installed

Changes

In order to add these IPP statuses to ZenDesk tickets, we need to pass these tags through the SupportSDK's RequestUiConfiguration class when we create a new request. As we need to do this before ZenDesk tabs loads, we'll be using a StorageSitePlugin results controller directly through the ZendeskManager class, in order to fetch plugin statuses and pass these as tags.

Testing instructions

The easiest way is through the debugger:

1. Confirm that you have WooCommerce Payments, and/or WooCommerce Stripe Gateway installed and/or activated
2. Add a breakpoint to requestConfig.tags to confirm which tags are we sending to ZenDesk.
3. Go to Menu > Settings > Help and Support > Tap on "Contact Support"
4. In Xcode's debugger, see the tags:

tags	[String]	7 values	
[0]	String	"iOS"	
[1]	String	"woo-mobile-sdk"	
[2]	String	"jetpack"	
[3]	String	"woo_mobile_stripe_not_installed"	
[4]	String	"woo_mobile_wcpay_not_installed"	
[5]	String	"wpcom"	
[6]	String	"eCommerce"	

It can also be tested directly in ZenDesk, which requires extra steps:

1. Confirm that you have WooCommerce Payments, and/or WooCommerce Stripe Gateway installed and/or activated
2. Go to Menu > Settings > Help and Support > Confirm that you're logged into the app with a non-a8c account > Tap on "Contact Support" and send a request (You may need to test this on a physical device, not the simulator)
3. Log into ZenDesk, find your ticket, and confirm that the tags have been added and reflect the plugin status. If you have no ZD account, feel free to ping me on Slack with the non-a8c-email used (or any HE :D), in order to find the ticket.

---

• I have considered if this change warrants user-facing release notes and have added them to RELEASE-NOTES.txt if necessary.

[wpmobilebot]

You can test the changes from this Pull Request by:

• Clicking here or scanning the QR code below to access App Center
• Then installing the build number pr8008-d341fc5 on your iPhone

If you need access to App Center, please ask a maintainer to add you.

[itsmeichigo]

I've tested the PR following the first method (adding a breakpoint to tags). I tried switching between different stores with different statuses for Stripe and WCPay. It looks like the tags are not correctly reflecting the plugin statuses when switching stores.

Maybe we should synchronize plugins at some point to have the correct data in storage?

[peril-woocommerce]

	Warnings
⚠️	This PR is assigned to a milestone which is closing in less than 2 days Please, make sure to get it merged by then or assign it to a later expiring milestone

Generated by 🚫 dangerJS

[iamgabrielma]

I've tested the PR following the first method (adding a breakpoint to tags). I tried switching between different stores with different statuses for Stripe and WCPay. It looks like the tags are not correctly reflecting the plugin statuses when switching stores. Maybe we should synchronize plugins at some point to have the correct data in storage?

Thanks for your review and help with this, this was definitely tricky. Fixed on e88a7a3 . As we thought, we need to also call pluginResultsController.performFetch() in the initializer, otherwise will not work the first time we run it (only on store switcheroo).

Ready for review! 🙇

[itsmeichigo]

This works perfectly now 💯 I left a few more nits, please feel free to merge after updating them.

[itsmeichigo]

Super nit:

Suggested change

	private func updatePluginResultsController() -> ResultsController<StorageSitePlugin> {
	/// Returns a `pluginResultsController` using the latest selected site ID for predicate.
	private func createPluginResultsController() -> ResultsController<StorageSitePlugin> {

[iamgabrielma]

I see! create makes more sense than update as we're not really updating it but creating a new one on each call. Changed on 9984996