Add IPP plugin status tags to ZenDesk

WooCommerce/Classes/Tools/Zendesk/ZendeskManager.swift

@@ -9,7 +9,6 @@ import CoreTelephony
 import SafariServices
 import Yosemite
 
-
 extension NSNotification.Name {
     static let ZDPNReceived = NSNotification.Name(rawValue: "ZDPNReceived")
     static let ZDPNCleared = NSNotification.Name(rawValue: "ZDPNCleared")
@@ -158,6 +157,8 @@ final class ZendeskManager: NSObject, ZendeskManagerProtocol {
         }
     }
 
+    private lazy var settingsViewModel = SettingsViewModel()
+
     private var unreadNotificationsCount = 0
 
     var showSupportNotificationIndicator: Bool {
@@ -324,7 +325,12 @@ final class ZendeskManager: NSObject, ZendeskManagerProtocol {
     /// The SDK tag is used in a trigger and displays tickets in Woo > Mobile Apps New.
     ///
     func getTags(supportSourceTag: String?) -> [String] {
-        let tags = [Constants.platformTag, Constants.sdkTag, Constants.jetpackTag]
+        var tags = [Constants.platformTag, Constants.sdkTag, Constants.jetpackTag]
+
+        // Get IPP plugin statuses
+        if let ippTags = settingsViewModel.ippPluginstatuses {
+            tags.append(contentsOf: ippTags)
+        }
 
         return decorateTags(tags: tags, supportSourceTag: supportSourceTag)
     }

WooCommerce/Classes/ViewRelated/Dashboard/Settings/Settings/SettingsViewModel.swift

@@ -94,6 +94,14 @@ final class SettingsViewModel: SettingsViewModelOutput, SettingsViewModelActions
     ///
     private let sitesResultsController: ResultsController<StorageSite>
 
+    /// Loads Plugins from the Storage Layer.
+    ///
+    private let pluginResultsController: ResultsController<StorageSitePlugin>
+
+    /// IPP plugin statuses
+    ///
+    private(set) var ippPluginstatuses: [String]?
+
     /// Payment Gateway Accounts Results Controller: Loads Payment Gateway Accounts from the Storage Layer
     /// e.g. WooCommerce Payments, but eventually other in-person payment accounts too
     ///
@@ -125,6 +133,12 @@ final class SettingsViewModel: SettingsViewModelOutput, SettingsViewModelActions
                                                    matching: NSPredicate(format: "isWooCommerceActive == YES"),
                                                    sortedBy: [NSSortDescriptor(key: "name", ascending: true)])
 
+        /// Initialize Plugins Results Controller
+        ///
+        let pluginStatusDescriptor = [NSSortDescriptor(keyPath: \StorageSitePlugin.status, ascending: true)]
+        pluginResultsController = ResultsController(storageManager: storageManager,
+                                                 sortedBy: pluginStatusDescriptor)
+
         /// Initialize Payment Gateway Accounts Results Controller
         ///
         if let siteID = stores.sessionManager.defaultSite?.siteID {
@@ -141,6 +155,34 @@ final class SettingsViewModel: SettingsViewModelOutput, SettingsViewModelActions
             let action = SystemStatusAction.synchronizeSystemPlugins(siteID: siteID, onCompletion: { _ in })
             stores.dispatch(action)
         }
+
+        ///
+        ///
+        ippPluginstatuses = {
+            var ippTags = [String]()
+            // Check Stripe plugin status
+            if let stripe = pluginResultsController.fetchedObjects.first(where: { $0.plugin == IPPPluginStatus.stripe_plugin_slug }) {
+                if stripe.status == .active {
+                    ippTags.append(IPPPluginStatus.woo_mobile_stripe_installed_and_activated)
+                } else if stripe.status == .inactive {
+                    ippTags.append(IPPPluginStatus.woo_mobile_stripe_installed_and_not_activated)
+                }
+            } else {
+                ippTags.append(IPPPluginStatus.woo_mobile_stripe_not_installed)
+            }
+            // Check WCPay plugin status
+            if let wcpay = pluginResultsController.fetchedObjects.first(where: { $0.plugin == IPPPluginStatus.wcpay_plugin_slug }) {
+                if wcpay.status == .active {
+                    ippTags.append(IPPPluginStatus.woo_mobile_wcpay_installed_and_activated)
+                } else if wcpay.status == .inactive {
+                    ippTags.append(IPPPluginStatus.woo_mobile_wcpay_installed_and_not_activated)
+                }
+            }
+            else {
+                ippTags.append(IPPPluginStatus.woo_mobile_wcpay_not_installed)
+            }
+            return ippTags
+        }()
     }
 
     /// Sets up the view model and loads the settings.
@@ -361,6 +403,17 @@ private extension SettingsViewModel {
 // MARK: - Localizations
 //
 private extension SettingsViewModel {
+    enum IPPPluginStatus {
+        static let stripe_plugin_slug = "woocommerce-gateway-stripe/woocommerce-gateway-stripe"
+        static let wcpay_plugin_slug = "woocommerce-payments/woocommerce-payments"
+        static let woo_mobile_stripe_not_installed = "woo_mobile_stripe_not_installed"
+        static let woo_mobile_stripe_installed_and_not_activated = "woo_mobile_stripe_installed_and_not_activated"
+        static let woo_mobile_stripe_installed_and_activated = "woo_mobile_stripe_installed_and_activated"
+        static let woo_mobile_wcpay_not_installed = "woo_mobile_wcpay_not_installed"
+        static let woo_mobile_wcpay_installed_and_not_activated = "woo_mobile_wcpay_installed_and_not_activated"
+        static let woo_mobile_wcpay_installed_and_activated = "woo_mobile_wcpay_installed_and_activated"
+        static let woo_mobile_site_plugins_fetching_error = "woo_mobile_site_plugins_fetching_error"
+    }
     enum Localization {
         static let pluginsTitle = NSLocalizedString(
             "Plugins",