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How to find errors on AVideo Platform

Daniel Neto edited this page Mar 7, 2020 · 17 revisions

PHP Errors

In order to effectively manage AVideo Platform, it is necessary to get feedback about the activity and performance of the server as well as any problems that may be occurring.

AVideo Platform stores error and activities logs in /your/path/to/AVideo/video/avideo.log

AVideo Encoder stores error and activities logs in /your/path/to/AVideo/Encoder/video/avideo.log

To monitor the responses and activities of the AVideo Platform service I use the following command: tail -n 200 -f /var/www/AVideo/videos/avideo.log

Sometimes it is also necessary to check the logs of your operating system, such as Apache error, Apache log, mail log, etc.

Javascript Errors.

If you’re experiencing issues with your interactive functionality this may be due to JavaScript errors or conflicts. For example, your flyout menus may be broken, your metaboxes don’t drag, or your add media buttons aren’t working. In order to formulate your support request it helps the team to know what the JavaScript error is.

Try Another Browser

To make sure that this is a JavaScript error, and not a browser error, first of all try opening your site in another browser.

if the site is not having the same issue in the new browser you know that the error is browser specific if the site is having the same error it is not an error that is specific to one browser Make note of any browsers you are experiencing the error in. You can use this information when you are making a support request.

Diagnosis the error

This guide will show you how to diagnose JavaScript issues in different browsers:

Find errors on JavaScript or Ajax Request:

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